Cloud Engineer II

The Cloud Engineer II will support the ICT and IT Security department by administering and maintaining systems infrastructure resources, with a focus on cloud services (IaaS, PaaS, SaaS) and Research/High Performance Computing (HPC) services. The engineer will also manage other infrastructure services, such as servers, storage, and associated operating systems.

Job Responsibilities

• Collaborate with IT team members and business stakeholders to define business requirements and system goals, and to identify and resolve business system issues.
• Perform real-time monitoring of IT infrastructure to ensure service availability by taking proactive measures.
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the university’s disaster recovery and business continuity strategies.
• Continuously assess, identify, implement, and maintain secure configurations across all cloud and on-premises environments to safeguard university data and systems.
• Collaborate with the IT Security team to analyze security alerts and remediate vulnerabilities within both cloud and on-premises infrastructure in alignment with frameworks such as UAE IA and ISO 27001.
• Research software and systems products to justify recommendations and support purchasing efforts.
• Create and maintain documentation related to system configurations, mappings, processes, and service records.
• Monitor and resolve IT Service Desk tickets assigned to the escalation queue based on priority.
• Manage both private and public clouds, including Nutanix, Azure, AWS, and Oracle Cloud.
• Configure, manage, and support the AUS Research Cloud environment: AWS ParallelCluster, SLURM Scheduler/HPC, and general HPC cluster design and operations.
• Manage various types of infrastructure environments, including storage (NetApp), servers (physical and virtual), virtual infrastructure (Nutanix), and backup solutions (Cohesity). Responsibilities include daily operations, patching, and routine maintenance.
• Automate and enhance processes wherever possible.
• Manage Microsoft technologies such as Active Directory, SCCM, Azure Entra ID, and Intune.
• Implement and manage Infrastructure as Code (IaC) solutions using DevOps practices.
• share knowledge and technical expertise with team members.

Qualifications and Skills Required

• Bachelor’s degree in related field: Computer Science/Engineering.
• Certifications in cloud technologies (e.g. Azure, AWS, OCI).
• Certifications in AWS/HPC tools and services, like Parallel Cluster.
• Minimum of 7 years of Cloud management experience with a focus on HPC-related offerings like AWS Parallel Cluster, and other related technologies.
• Solid experience in IT foundation services (DNS/DHCP, Virtualization, Backup, Storage, logs management, and key networking aspects) and in Infrastructure as Code (IaC) using DevOps practices.
• Software integration skills utilizing programming languages (Perl, Python, VB).
• Enterprise Server & Storage Management (CISCO UCS, NetApp).
• Microsoft Technologies, with focus on Active Directory and Azure Entra ID.
• Red Hat Enterprise Linux and Windows.
• Knowledge and experience in patch & vulnerability management systems.
• Experience in Setting and managing an HCI environment (like Nutanix) and following technologies: Cohesity, Infoblox, and NetApp or equivalent technologies.
• Email services management, preferably Google Workspace
• Self-motivated with the ability to develop solutions through independent research.
• Flexible and available to work outside regular business hours, including on-call support as needed.
• Excellent verbal and written communication skills in English.
• Proven ability to work as part of a team.
• Able to effectively multitask.

Preferred Qualifications and Skills

• Master’s degree in related field.
• UAE nationals are preferred
• Experience in integration or automation tools (Ansible, Boomi)

How to Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.