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Permanent
If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
The Opportunity
We’re looking for an insightful and analytical UX designer who knows how to follow a user-centered design approach to create incredible user experiences—and can also explain why their designs will work.
As a member of our Product Design team, you’ll work with a cross-functional group of UX professionals focused on creating meaningful experiences for people. As UX designer, your job will be to turn business and user requirements into plans for intuitive, accessible and engaging web pages, websites, and applications. You’ll be responsible for user/screen flows, information architecture, interaction design, UI layout, visual design, A/B testing and more.
This Might Be a Good Role For You If
- Your creativity is grounded in deep analysis: you have great ideas, but they’re backed by research and testing.
- You understand people: you have an interest in consumer behaviour, psychology and sociology.
- You have a user-centric mindset: your own preferences don’t matter—nor do anyone else’s, other than the person at the other end of the screen.
- You’ve got high standards and an objective approach: you’re unafraid to be merciless with your own work if something has been proven not to work.
- You’re driven and adaptable: you see challenges as puzzles to be solved, not roadblocks, and aren’t flustered by rapidly changing requirements and priorities.
- You’re curious and self-motivated: you can figure out what needs to be done—and then do it.
- Collaborating with a wide cross-section of colleagues to understand business objectives for digital products, assess user wants and needs, and influence user-focused solutions, with a focus on driving continuous improvement.
- Working hand-in-hand with Content Designers and UX Researchers to shape user experiences through collaborative planning, research, and content strategy that aligns with user needs and business goals.
- Translating ideas and concepts into user flow diagrams, site maps, sketches, wireframes, interactive prototypes, styleguides, and other UX design deliverables, and rapidly testing/iterating your work.
- Working with front-end developers to bring your ideas to life and fine-tune the finished product.
- Collaborate with UX colleagues to identify opportunities across digital properties for A/B testing, usability research, and user feedback—while continuously reviewing product usage and success to inform a user-centric roadmap.
- Presenting your work to colleagues and senior management in meetings and demos, and confidently explaining decisions using UX best practice rationale, user testing or research data.
- Proven experience in UX design for software, websites and web/mobile applications (portfolio required).
- Post-secondary degree in applicable field.
- High proficiency with wireframing tools (e.g. Figma), as well as associated design apps.
- Solid grasp of user-centered design methodologies, other standard UX principles and practices.
- Understanding of responsive design, designing for accessibility, and standard iOS/Android design patterns.
- Leverage tools like Google Analytics and other user data sources to inform design decisions, optimize user flows, and validate design hypotheses through data-driven insights.
- Basic HTML5, CSS3 and JavaScript skills are a plus. (You won’t be coding, but you’ll be working with developers to properly implement your designs.)
- Collaborative approach, openness to feedback, and deadline-oriented mindset.
- Well-honed interpersonal skills to negotiate priorities and deliverables, resolve conflicts, and communicate clearly and professionally—all remotely.
- Solid organizational skills and a cool head to cope with rapidly changing information, coordinate multiple projects at once, and meet deadlines.
- Be passionate about all things UX and other areas of design, technology and innovation.
Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.
What We Offer
- Permanent full-time position with opportunity to grow in a well-established organization
- Flexible work arrangements and emphasis on work-life balance
- Remote and hybrid work options
- Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
- 100% employer-matched Defined Contribution Pension Plan
- Annual Incentive Bonus which recognizes your contribution to our success
- In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program
- An organization where we encourage personal learning and growth with opportunities for career development and advancement
- Providing wellness benefits, health resources and fitness centre discounts
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: [email protected].
Key Skills
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