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Years of Experience: 7 years of experience
Education Requirements: Bachelor's degree in computer science, Information Systems, Engineering, or related field, or equivalent practical experience
Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers.
Position Description: Manages and maintains NCUA's Cisco network infrastructure. Oversee the deployment, configuration, and support of Cisco network devices, ensuring optimal performance, security, and availability.
Responsibilities:
Required Skills:
SES provides a competitive salary and the following benefits:
Education Requirements: Bachelor's degree in computer science, Information Systems, Engineering, or related field, or equivalent practical experience
Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers.
Position Description: Manages and maintains NCUA's Cisco network infrastructure. Oversee the deployment, configuration, and support of Cisco network devices, ensuring optimal performance, security, and availability.
Responsibilities:
- Responsible for managing and maintaining the Microsoft-based IT infrastructure
- Overseeing the deployment, configuration, and support of Microsoft technologies such as Windows Server, Active Directory, Exchange, and Office 365 (O365), SharePoint, Teams, and Azure.
- Ensures the secure, stable, and efficient operation of these systems by performing regular updates, backups, and troubleshooting tasks.
- Manage user accounts, permissions, and access controls to ensure system integrity and security.
- Collaborate with cross-functional IT teams to support various and OCIO specific projects and initiatives, providing technical expertise to ensure Microsoft technologies are effectively integrated into the NCUA overall IT strategy
Required Skills:
- Bachelor's degree in computer science, Information Systems, Engineering, or related field
- Cisco Certified Network Professional (CCNP) required or 7 yrs of experience in relevant IT area
- Public trust security clearance
- None
- Soft Skills:
- Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail
- Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way
- Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills
- Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency
- Results oriented: Able to drive things forward regardless of personal interest in the task
SES provides a competitive salary and the following benefits:
- Medical
- Dental
- Vision
- AD&D
- STD
- LTD
- Company paid Life Insurance
- 401k with employer contribution
- Paid Time Off
- Pet Insurance
Key Skills
Ranked by relevance
server
cisco certified network professional
technical expertise
active directory
windows server
ccnp
o365
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- Posted
- Sep 24, 2025
- Type
- Full-time
- Level
- Associate
- Location
- United States
- Company
- SES Corporation
Industries
IT Services
IT Consulting
Categories
Other
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