Analyst/Sr Analyst, Planning & Performance Analytics

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!

Why you'll love this job

• This job is a member of the Planning and Performance Analytics Team within the Sales Operations Division
• Responsible for managing a wide range of projects that influence the Commercial Organization, especially Managed Corporate, AAdvantage Business and Agency Programs
• This position will primarily be responsible for project-based assignments that require a mix of strong analytical skills, the aptitude to solve and communicate complex problems, and the ability to clearly and concisely present information
  
  

What You'll Do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Use advanced data analytics to identify new revenue opportunities and drive incremental customer behavior through B2B programs
• Foster relationships and lead discussions with stakeholders across the company that are focused on driving long term value to American Airlines (including RM, AAdvantage, Sales, Customer Insights & Loyalty, Cobrand, Customer Experience)
• Utilize statistical analysis, predictive modeling, and other analytical methods to analyze data and develop practical solutions to business problems in a fast paced environment
• Develop performance metrics and analytical tools to improve customer profitability and planning/forecasting processes
• Align teams around commercial strategies, key objectives and success metrics, maintaining clear communication across teams and ensuring cross-functional actions are completed
• Translates complex models in business friendly terms to gain buy-in-from leaders
• Synthesize complex challenges and data to create actionable insights for concise communications and strategic decisioning
  
  

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

• Bachelor's Degree or equivalent experience/training
• Minimum 3 years of related work experience, or Master’s degree in a related field
  
  

Preferred Qualifications – Education & Prior Job Experience

• Advanced knowledge of data analysis tools including Excel, Tableau/PowerBI, SQL
• Strong communication skills with ability to present strategic analysis to senior leadership
• Experience in airline Sales, Network Planning, Revenue Management, Commercial, or analytical field
  
  

Skills, Licenses, And Certifications

• Eager to solve complex problems and puzzles in a constrained and dynamic environment
• Ability to leverage understanding of the airline business and commercial goals to draw insights, drive results, and create innovative solutions
• Adaptive to new ideas and business processes in an ever-changing marketplace
• Ability to perform in cross-functional groups with minimal supervision to drive outcomes which benefit the entire airline
• Skilled at sharing knowledge to develop the expertise of the team as a whole
• Advanced Microsoft Office skills
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.