Job Title: Business Analyst – RPA / BPM

Experience: 5+ Years

Domain: Banking

Location: Qatar

Job Overview:

We are looking for an experienced Business Analyst – RPA/BPM to join a leading banking project in Qatar. The ideal candidate should have strong expertise in business process analysis, robotic process automation, and BPM tools — especially IBM’s automation suite — and should be capable of translating business needs into scalable automation solutions.

Key Responsibilities:

• Analyze and map end-to-end business processes using IBM RPA and Business Process Mining tools.
• Identify opportunities for automation, cost reduction, and process optimization through data-driven insights.
• Collaborate with cross-functional teams, including business users, data engineers, and IT teams, to design and implement RPA/BPM solutions.
• Leverage analytics and AI to detect inefficiencies, process bottlenecks, and areas for improvement.
• Recommend and present intelligent automation strategies (IPA, RPA) to business stakeholders.
• Assist with the configuration, deployment, and user training for IBM’s RPA and Business Process Mining software.
• Prepare documentation, process flowcharts, and business cases to support proposed automation initiatives.
• Deliver presentations that communicate process insights and the ROI of automation initiatives.
• Stay updated with the latest trends in RPA, BPM, process mining, and digital transformation.

Required Skills and Experience:

• Bachelor’s degree in Business Administration, Information Systems, Engineering, Data Science, or a related field.
• 5+ years of experience in business analysis, with a focus on RPA and BPM.
• Hands-on experience with IBM automation tools, including:
• IBM Cloud Pak for Automation
• IBM Robotic Process Automation
• IBM Process Mining
• Strong understanding of business process modeling, workflow management, and process improvement methodologies.
• Proficiency in data analysis and visualization tools such as Power BI, Tableau, Python, or R.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience working in a banking or financial services environment.

Preferred Skills:

• Certifications in BPM, Six Sigma, Lean, or other process improvement methodologies.
• Experience in AI/ML or advanced analytics for business process optimization.
• Familiarity with cloud platforms and enterprise software integrations.
• Prior experience in digital transformation projects or automation consulting.