Hello!

We are the Nova Global team, and we strive to create the world’s most convenient digital service for global delivery for private clients and e-commerce. If you think globally and curiosity is a key element of your life, we are sure you’ll be excited about projects and challenges with a truly global scale.

To achieve our ambitious goals, we are inviting a Product Manager (e-commerce) to join our team.

Role Purpose

Manage the full lifecycle of international e-commerce products — from market research and product vision to launch, scaling, and optimization. Build products that meet customer needs, increase trust and loyalty, and drive business growth.

Products: import services to Ukraine (world → Ukraine), including Returns, Cash-on-Delivery (Delivery Payment Service), insurance, compensation, and services for both buyers and sellers.

Key Responsibilities

• Research international e-commerce markets and customer/seller behavior
• Analyze competitors and best practices (Amazon, eBay, AliExpress, Shopify)
• Develop product vision, value proposition, and roadmap
• Create and manage the backlog (user stories, prioritization)
• Define requirements for IT teams, UX/UI, and marketing
• Test hypotheses, launch MVPs, run A/B tests
• Implement new functions and services into the business cabinet
• Collaborate with international partners: marketplaces, payment systems, service providers
• Establish product KPIs (adoption rate, returns with service, COD usage, customer satisfaction, profitability)
• Optimize products to enhance customer convenience and trust

Candidate Expectation

Professional Skills

• 3+ years of experience as a product manager, business analyst, or project manager (e-commerce/logistics experience is a plus)
• Understanding of international e-commerce, cross-border logistics, and after-sales services
• Experience working with product backlogs, roadmaps, Agile/Scrum/Kanban
• Hands-on experience with analytics (Google Analytics, Power BI, Amplitude, Mixpanel)
• English — Upper-Intermediate+ (for working with international partners)
• Experience collaborating with IT teams (development, QA, UX/UI)
• Understanding of unit economics and product financial models
• Experience with product management tools (Jira, Trello, Confluence)

Personal Skills

• Strategic thinking combined with a practical approach
• Result-oriented, highly responsible
• Leadership qualities and the ability to influence without direct authority
• Flexibility and adaptability to change
• Cross-cultural communication skills and diplomacy

What we offer

• Collaboration within a global company
• Official employment and full compliance with guarantees
• Transparent cooperation conditions and a team-oriented atmosphere
• Opportunities for career and professional growth
• Health insurance
• Paid professional training and English language courses

Join our Dream Team and together we will achieve ambitious goals, develop and implement new technologies, optimize processes, and improve customer experience. Let’s earn the trust and loyalty of customers all over the world!