Rat & Boa
Product Owner
Rat & BoaUnited Kingdom19 hours ago
Full-timeRemote FriendlyOther
The role

We're looking for a strategic and hands-on Product Owner to help shape the next chapter of our D2C e-commerce journey. In this role, you'll own the product vision and roadmap, turning customer insights and business goals into innovative solutions that elevate the entire shopping experience.

You'll work closely with our design, tech, and brand teams to deliver a best-in-class digital experience — one that inspires, converts, and keeps our global community coming back. This is an exciting opportunity to make a visible impact at a fast-growing fashion brand, where your ideas will directly influence how we engage customers and drive growth.

The main elements of the role are:

Product Strategy & Vision

  • Develop and maintain a comprehensive product roadmap aligned with business objectives
  • Conduct market research and competitive analysis within the fashion ecommerce space
  • Identify opportunities for product innovation and customer experience enhancement
  • Conduct market research and competitive analysis to inform product strategy and encourage data-driven decision-making across all product initiatives

Product Management

  • Write detailed user stories, acceptance criteria, and product requirements
  • Prioritise product backlog based on business value, customer impact, and technical feasibility
  • Manage product releases and coordinate go-to-market strategies
  • Define and track key product metrics and KPIs to measure success

Cross-Functional Collaboration

  • Partner closely with engineering, design, marketing, and merchandising teams
  • Work with UX/UI designers to create intuitive and engaging customer experiences
  • Collaborate with marketing teams on product launches and promotional campaigns
  • Interface with customer service teams to understand customer pain points and feedback

Customer Experience Optimisation

  • Analyse customer behaviour data and conversion funnels to identify improvement opportunities
  • Work with the technical team to help deliver product features and enhancements
  • Ensure product features enhance the overall customer journey and shopping experience
  • Stay current with fashion ecommerce trends and emerging technologies
  • Evaluate and optimise loyalty program performance, identifying friction points and recommending enhancements to improve customer retention and engagement

Stakeholder Management

  • Present product updates and roadmaps to senior leadership and stakeholders
  • Gather requirements from internal stakeholders and translate them into actionable product features
  • Communicate product decisions and trade-offs effectively across the organisation
  • Manage expectations and provide regular status updates on product initiatives

Requirements

About us

Established in 2015, Rat & Boa is the brainchild of friends Valentina Muntoni and Stephanie Bennett. Championing the essence of duality, Rat & Boa is more than a fashion label; it's a celebration of femininity and individuality. With an unwavering focus on women, the designs stand as timeless pieces crafted to elevate every moment of dressing up. Born from a friendship of two distinct aesthetics and a shared desire to create unique pieces, Rat & Boa is a celebration of nostalgic glamour with a modern twist. Each collection tells its own story, interwoven with vivid signature prints, silhouettes and tones. Driven by continued inspiration, we continue to grow, building our Rat and Boa world and exploring new challenges. Rat and Boa have plans to branch into new categories over the coming year, growing into a fully-fledged fashion house.

We want to hear from you if you can demonstrate...

Essential Skills

  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication abilities
  • Data-driven decision making and comfort with metrics and KPIs
  • Ability to work in a fast-paced, dynamic environment
  • Customer-centric mindset with focus on user experience
  • Project management and organisational skills

Technical Skills

  • Strong understanding of Shopify ecommerce platform
  • Proficiency with product management tools (Jira, Confluence, Trello, Asana)
  • Experience with Google Analytics; - funnel analysis experience is desirable
  • Basic understanding of web technologies, APIs, and mobile applications

Industry Knowledge

  • Deep understanding of fashion retail and D2C business models
  • Knowledge of customer acquisition, retention, and lifecycle management
  • Understanding of inventory management,

Qualifications

  • Bachelor's degree in Business, Marketing, Computer Science, or related field
  • 3-5 years of product management experience, preferably in ecommerce or fashion retail
  • Proven track record of successfully launching and managing digital products
  • Experience with agile development methodologies (Scrum, Kanban)

Benefits

  • 30 days annual leave (plus bank holidays and an additional 0.5 days on Christmas & New Year's Eve)
  • Medicash plan
  • Employee Assistance Programme
  • Pension Scheme
  • Enhanced sick pay
  • Enhanced parental pay
  • Hybrid working

Rat and Boa are an equal opportunities employer. We recognise the value of an inclusive workplace culture, where everyone feels empowered to contribute their unique perspective brings, we encourage applicants from all backgrounds to apply.

We strive to eliminate biases and discrimination in our recruitment process, ensuring that every candidate is evaluated based on their skills, qualifications, and potential to contribute to our team.

Please reach out if you have any specific requirements or require any reasonable adjustments at any point during the recruitment process. We are always happy to accommodate.

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