Job Summary:

Client is looking for IT Support and this is work from office in Helsinki Finland.

Responsibilities:

• Exceptional communication skills, both written and verbal, are imperative.
• Fluency in English, with the ability to adapt to a business context proficiently.
• Proactive and self-directed, with a desire to take ownership of tasks and projects.
• Superior desktop support manner, characterized by patience and an ability to communicate technological concepts to individuals with various levels of tech proficiency.

Experience:

Technical Proficiencies

• Deep understanding of macOS and Windows support (Essential).
• Extensive experience with end-user hardware, including laptops, monitors, and peripherals.
• Practical experience supporting Google Workplace applications, such as Gmail, Docs, Sheets, and Meet.
• Familiarity with IOS and Android Operating Systems.
• Knowledge of ChromeOS is desirable but not essential.

Network Support

• Knowledge of office networks and networking fundamentals.
• Strong ability to troubleshoot WiFi and internet connectivity issues.
• Proficient in managing LAN connections, including switch ports and cabling.

Facility Support

• Solid background in supporting Meeting Room Systems.
• Experience with Google Meet is advantageous but not essential.
• Comprehensive understanding of AV principles and hardware components.
• Experience supporting office printers and multi-function devices (MFDs).