Nord Security
UX researcher | Mid-Senior
Nord SecurityLithuania20 hours ago
Full-timeInformation Technology
The Product Design department oversees the entire product development process or upgrades the existing product designs. By identifying and characterizing the issues, we design solutions scaling from technical to human-centered methods.

We’re seeking a curious and determined UX Researcher to join our UX research team and play an active role in shaping product success. Strong initiative, adaptability, ability to connect user understanding with product and business outcomes are key to thriving in this role. If this vision resonates with you and you have experience with hands-on qualitative research of user-facing digital apps, we’d love to meet you.

Main Responsibilities

  • Initiate, plan and conduct end-to-end research—designing studies, engaging with participants, analyzing results, and sharing meaningful insights
  • Deliver timely, actionable insights in clear, engaging, and reusable formats to inspire and inform teams across the organization
  • Ensure research insights actively shape decisions, becoming a lasting part of how we build products
  • Balance strategic and tactical research, aiming to add strategic dimension to tactical work
  • Support and empower non-researchers to do research, providing guidance and encouragement along the way
  • Build strong relationships across teams as a proactive, curious, and involved team member




Core Requirements

  • Proven experience in UX research, particularly in qualitative methods with a focus on digital applications.
  • Ability to think holistically about user flows and journeys, understanding how individual interactions fit into the whole user lifecycle
  • Proactive and curious mindset, with the ability to take ownership and push forward, navigate uncertainty and shifting priorities
  • Skilled in linking research to product and business goals and outcomes
  • Passion to elevate research beyond dry presentations and reports – seeing insight sharing as an opportunity to inspire, using visual storytelling, interactive formats, and stakeholder involvement to ensure findings drive real change




Bonus Points

  • Portfolio or case studies that showcase your process, approach, and impact in previous projects
  • Interest and experience in building ResearchOps (e.g., participant panels, research repositories)
  • Experience in empowering non-researchers to do research
  • Enthusiasm for experimenting with new tools, methods, or approaches that make research more effective and closer to decision-making




Salary range

  • Gross Salary 2900 - 4900 EUR/Month




About Us Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily. NordVPN is the world’s most advanced VPN service provider, used by millions of internet users worldwide. NordVPN provides double VPN encryption and Onion Over VPN and guarantees privacy with zero tracking. One of the key features of the product is Threat Protection, which blocks malicious websites, malware, trackers, and ads. NordVPN is very user friendly, offers one of the best prices on the market, and has over 5,000 servers in 59 countries worldwide. And we’re always looking to expand our team of:


  • Future shapers
  • Restless achievers
  • Self-movers
  • Honest communicators
  • Team players What We Offer
  • Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;
  • Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;
  • Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;
  • Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;
  • Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;
  • More free time. Stay with us and additional vacation days will be added to your calendar;
  • Additional paid leave. Additional days are covered by us in cases of illness or special occasions;
  • Flexibility. Flexible working time arrangement. Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes: https://bit.ly/3urJdOL




About Us
Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.
NordVPN is the world’s most advanced VPN service provider, used by millions of internet users worldwide. NordVPN provides double VPN encryption and Onion Over VPN and guarantees privacy with zero tracking. One of the key features of the product is Threat Protection, which blocks malicious websites, malware, trackers, and ads. NordVPN is very user friendly, offers one of the best prices on the market, and has over 5,000 servers in 59 countries worldwide.

And we’re always looking to expand our team of:


  • Future shapers
  • Restless achievers
  • Self-movers
  • Honest communicators
  • Team players




What We Offer

  • Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;
  • Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;
  • Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;
  • Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;
  • Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;
  • More free time. Stay with us and additional vacation days will be added to your calendar;
  • Additional paid leave. Additional days are covered by us in cases of illness or special occasions;
  • Flexibility. Flexible working time arrangement




Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes: https://bit.ly/3urJdOL

Key Skills

Ranked by relevance
Apply