Who We Are:

TransPerfect Legal uses technology and AI to reduce the cost, risk and time of managing data – practice groups span information governance, disputes, investigations, due diligence, privacy, cyber incident response and IP portfolio management. Our software and service solutions deliver value to law firms, in-house legal teams at major corporations, government agencies and insurers across Australia and our 100+ global offices.

TransPerfect Legal is the legal technology arm of TransPerfect – this opportunity is based in our Sydney office.

Position Overview

Provide high-level technical Hosting support to Antitrust Practice Group (APG) Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting, and conversion of electronically stored information (ESI) for end clients consisting mainly of law firms and Fortune 500 companies.

Position Description

• Communicate with Project Management Teams and clients in order to effectively execute tasks throughout the life cycle of a case.
• Manage high-level tasks and unique workflows.
• Troubleshoot technical issues; both internally and externally.
• Handle multiple projects and jobs to ensure deadlines are met.
• Ensure smooth transition of work between day and evening shifts.
• Develop and utilise strong analytical skills to research potential solutions and determine appropriate courses of action.
• Ensure jobs are completed according to client and industry standards and that job specifications and deadlines are adhered to.
• Perform other tech-based special projects or duties as required.
• Work with Relativity and Reef Review to execute document productions, including bates stamping, creating load files, modifying load files and performing OCR.
• Create custom event handlers and Relativity Scripts to improve workflow.

Required Experience and Qualifications

• Bachelor’s or JD Degree or relevant experience
• At least 7 years of eDiscovery and technical experience required; vendor preferred
• At least 5 years of management experience

Required Skills

• 2-3 years’ experience in litigation technology/vendor side preferred.
• Bachelor’s Degree in related field, such as computer sciences or information management-technology, or equivalent work experience with a strong technical background.
• RCA Certification.
• Experience with Analytics.
• Experience in MS Office applications.
• Proficient with Concordance and Summation.
• Ability to convey technical processes and terminology into easy to understand language.
• Strong organisational skills.
• Excellent customer service skills.
• Strong written and oral communication skills.
• Available to work overtime, including evenings and weekends as needed.
• Available by phone or email when out of the office as needed.
• Ability to work well under pressure and meet tight deadlines.
• Positive attitude and ability to develop and implement new ideas to create customised solutions on a client by client basis.

Preferred Skills and Experience

• Knowledge of SQL and/or Visual Basic.
• Experience with LAW PreDiscovery or IPRO is a major plus.

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TransPerfect provides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.