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- Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
- Experience with Linux Administration, Network Infrastructure, Hardware, Project Management, Technical Support Operations, or Network Diagnostics.
- Experience diagnosing and troubleshooting the following: operating systems, computer/server hardware, and networking protocols.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required and flexibility to work in a 24/7 or 8/7 support model.
- Bachelor's degree or equivalent practical experience.
- Completion of the online Google IT Support Professional Certificate program.
- 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
- Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
- Experience working within a data center or network operation center environment.
- Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a fluid work environment.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
Responsibilities
- Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
- Learn and apply skills in repairing and troubleshooting different machine platforms.
- Configure and troubleshoot Linux OS-related issues.
- Test and troubleshoot new server, storage and network hardware components and designs.
- Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
Key Skills
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