Data Center Technician, Global Server Operations

Minimum qualifications:

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience with Linux Administration, Network Infrastructure, Hardware, Project Management, Technical Support Operations, or Network Diagnostics.
• Experience diagnosing and troubleshooting the following: operating systems, computer/server hardware, and networking protocols.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required and flexibility to work in a 24/7 or 8/7 support model.
  
  

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a fluid work environment.
  
  

About the jobGoogle isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Learn and apply skills in repairing and troubleshooting different machine platforms.
• Configure and troubleshoot Linux OS-related issues.
• Test and troubleshoot new server, storage and network hardware components and designs.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .