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Reports to the Omnichannel Product Manager within the eCommerce department.
Job Responsibilities
Project Management
- Coordinate the implementation of digital initiatives, from requirements gathering to deployment, ensuring deadlines and quality standards are met.
- Optimize features and user journeys to improve the online experience and commercial performance.
- Collaborate with technical and business teams to ensure the successful delivery of enhancements and optimizations.
- Ensure centralized and seamless communication between internal teams and external stakeholders.
- Align business needs with the company’s digital roadmap, ensuring coherence and proper prioritization of initiatives in close collaboration with the Product Owner.
- Act as the primary point of contact for all matters related to eCommerce payment systems, both operational and project-based.
- Oversee day-to-day activities related to eCommerce functionalities and ensure rigorous follow-up to guarantee smooth operations and proactive incident resolution, in coordination with the Product Owner.
- Drive the analysis of omnichannel performance data to support decision-making and identify areas for optimization.
- Support online partners in the implementation and evolution of their platforms, providing both operational and technical follow-up.
- Contribute to updating and applying the brand platform, as well as enhancing brand visibility on partner sites.
- Participate in performance analysis and the development of strategic recommendations to maximize brand visibility and the effectiveness of actions with partners.
- Participate in the development and dissemination of go-to-market strategies for online partners.
- Ensure the transmission of key information regarding media activations and performance to local markets and partners.
- Contribute to the adaptation and deployment of performance monitoring tools (dashboards, reporting) in collaboration with data teams.
Higher education in digital marketing, project management, or a related field. Proven experience in coordinating digital projects, ideally in an e-commerce environment. Excellent organizational, communication, and stakeholder management skills. Proficiency in digital tools, data management, and technical environments related to e-commerce. Adaptability, autonomy, rigor, initiative, and ability to work collaboratively. Ability to challenge the status quo and the existing ecosystem. Digital project management in an agile environment Cross-functional coordination Inter-team and partner communication Strong commitment and results-oriented mindset Data analysis and reporting Salesforce, CMS, Google Analytics, and various digital marketing tools Professional proficiency in French and English
Key Skills
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