Technical Support Engineer
Caliberly - Recruitment AgencyUnited Arab Emirates4 hours ago
Full-timeConsulting
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Position: Technical Engineer
Location: Dubai, Onsite
Salary: AED 7,000 - 10,000 + UAE Standards Benefits
Key Responsibilities
- Provide technical support for lifting hoists, tackles, and related equipment.
- Conduct product installation, commissioning, testing, and troubleshooting at client sites.
- Prepare technical documentation, drawings, manuals, and certifications as required.
- Collaborate with the sales team to evaluate client requirements and propose suitable lifting solutions.
- Assist in product demonstrations, training sessions, and technical presentations.
- Manage warranty claims, repair, and maintenance activities, ensuring timely resolution.
- Liaise with OEM manufacturers and suppliers on product specifications, quality issues, and improvements.
- Ensure compliance with safety standards, regulations, and company policies.
- Support research and development initiatives for new products and custom lifting solutions.
Qualifications & Skills
- Diploma/Degree in Mechanical Engineering, Electrical Engineering, or related field.
- Proven experience in lifting equipment, hoists, cranes, or industrial machinery.
- Strong knowledge of lifting standards, safety regulations, and load testing procedures.
- Hands-on technical skills in installation, maintenance, and repair.
- Ability to read and interpret technical drawings and manuals.
- Strong problem-solving and analytical abilities.
- Excellent communication skills to liaise with internal teams, suppliers, and customers.
- Proficiency in MS Office; CAD knowledge is an advantage.
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