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Swan Global

Software Support Engineer Tier 2/3

Swan Global
Qatar · Full-time · Associate

Key Responsibilities:

  • Manage accounts, security, configurations, updates, and patches and ensure system availability and SLA compliance.
  • Diagnose, resolve, and escalate issues and maintain accurate records and progress updates.
  • Maintain knowledge base, support ITIL processes, and improve procedures.
  • Troubleshoot Linux apps, distributed systems, and Java apply scripting skills, collaborate with internal teams and customers.


Requirements:

  • Minimum 5-6 years of experience in the related field.
  • Knowledge of cloud platforms (Azure, AWS, GCP) and cyber security.
  • Solid scripting/programming skills (Python, PowerShell, etc.).
  • Arabic and/or French language skills are an advantage.

Key Skills

Ranked by relevance

powershell python linux cloud java itil aws gcp sla
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Posted
Sep 29, 2025
Type
Full-time
Level
Associate
Location
Doha

Industries

Staffing Recruiting IT Services IT Consulting

Categories

Information Technology Project Management

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