User Experience Designer

About the role

We are seeking experienced User Experience (UX) Designers to contribute to the transformation of critical national systems for our federal government client.

Applicants without a current Baseline (or higher) Security Clearance will not be considered. Proven experience with Figma is also required. Please note, a Security Clearance is not the same as a Police Clearance

Location: Melbourne, Canberra, Brisbane.

Key responsibilities

• Lead user experience design activities across the delivery lifecycle (pre-discovery, discovery, design and delivery) within a multi-disciplinary Agile team.
• Facilitate co-design workshops and interviews with system owners, business units, and end-users.
• Develop user interface designs, wireframes, functional specifications, and interactive prototypes.
• Conduct user research and usability testing, documenting findings and presenting concepts to stakeholders.
• Promote user-centred design practices and demonstrate creativity in interaction design.
• Contribute to and enhance the existing design system
• Collaborate with Agile Coaches, Service Designers, and other team members to improve delivery outcomes.
• Identify opportunities for process and technology improvements.
• Foster a productive and collaborative working environment with business areas and stakeholders.
• Undertake additional duties as required.

Highly desirable criteria

• Experience working within large-scale digital transformation program.
• Previous involvement in government or public sector projects.
• Demonstrated ability to balance user-centred design with legislative and compliance requirements.

Desirable criteria

• Familiarity with election systems, legislative environments, or other highly regulated industries.
• Experience contributing to or evolving design systems.
• Exposure to business process re-engineering and data management projects.

Skills and experience

• Minimum of 5 years’ experience in UX/UI design or a similar role.
• Proven ability to work autonomously as well as collaboratively within multi-disciplinary teams.
• Strong track record in user testing/usability testing, with solid knowledge of digital trends, tools, and technologies.
• Proficiency with Figma, Miro, and Adobe Creative Cloud.
• Strong conceptual, interaction, and information design skills.
• Excellent communication, creativity, flexibility, and energy.

Benefits

• Opportunity to work on a high-profile transformation program with national impact.
• Collaborative, Agile work environment with exposure to cutting-edge design practices.
• Flexibility to work remotely, with occasional travel to Canberra (1–2 times per quarter) for onboarding, planning, or training.
• Be part of a team modernising critical digital services that support the integrity of democratic processes.

Contact details

For a confidential chat, please contact Raisa on 0437 318 208 or via email at [email protected] and we would be more than happy to provide you with additional information and assist in the application process.

Please note that a National Police Check might be required as part of pre-employment screening.