At Lexroom.ai, we’re not just building software; we’re revolutionizing the way legal professionals work. Our mission? To empower lawyers, law firms and companies with a world-class AI product that saves time, boosts productivity, and redefine what’s possible in the legal world. We’re changing the game, and we’re doing it with a team of rockstars who are passionate about innovation, excellence, and impact.

Why Lexroom.ai?

• Shape the Future: Be part of the team that’s leading the AI revolution for legal professionals.
• Grow with Rockstars: Collaborate with industry-leading talents in an environment that values creativity, ambition, and growth.
• Make an Impact: Your work will directly influence how lawyers around the world practice law—more efficiently, effectively, and intelligently.

At Lexroom.ai, we don’t just promise career growth; we promise a journey of learning, impact, and purpose. Ready to change the world of law? 

What You'll Do

As a Key Account Project Manager, you will play a crucial role: you will be responsible for nurturing and expanding relationships with our top-portfolio customers. We are looking for a professional eager to grow alongside the startup and team, and who is not afraid to take on challenges!

• Act as the strategic point of reference for our Enterprise and top-tier clients, supporting them across the entire lifecycle — from pre-sales engagement alongside the sales team, to project launch, and ongoing monitoring of business outcomes post go-live.
• Build and nurture long-term relationships with key stakeholders, ensuring alignment between client goals and Lexroom.ai solutions.
• Oversee onboarding and project delivery, guaranteeing a smooth transition and measurable impact.
• Proactively identify growth opportunities, driving upsells and renewals while ensuring a high level of customer satisfaction.
• Gather feedback and business insights from clients, translating them into actionable inputs for internal teams (Product, Marketing, Operations) to continuously improve our solutions and processes.
• Prepare performance dashboards, track KPIs, and deliver business reviews to demonstrate value and strengthen client partnerships.

What You'll Bring

• 1–3 years of experience in Key Account Management, Customer Success, or other client-facing roles, ideally with Enterprise accounts.
• Strong relationship management skills with the ability to engage senior stakeholders and navigate complex organizations.
• Familiarity with sales support and CRM tools (HubSpot, Notion, etc.).
• A proactive, consultative approach combined with a passion for delivering measurable impact to clients.
• Fluency in Italian and English. A legal background is a plus.

What We Bring to the Table

An Elite Team of Rockstars.

At Lexroom.ai, you’ll collaborate with some of the brightest minds in tech and legal AI. Our small, entrepreneurial teams are driven by impact and autonomy, allowing you to contribute directly to revolutionising the legal industry. You’ll work side by side with pioneers who are as passionate about innovation as they are about personal and professional growth.

Unmatched Growth Opportunities.

We believe in hiring exceptional talent and empowering them to lead. As one of the first hires at Lexroom.ai, you’ll play a critical role in shaping the future of legal technology. Your contributions won’t just be noticed—they’ll be transformative. Here, age and title don’t define your impact; your vision, execution, and passion do. If you have the ambition and drive, you’ll rapidly advance and take on leadership roles in game-changing projects.

Competitive Pay and Equity.

We recognize talent and reward it. Expect competitive compensation with rapid growth tied to your impact. Here’s what you can expect:

• Annual Salary Range: €50,000-75,000 OTE
• Relevant stock option package: Your hard work will directly contribute to—and benefit from—our success.

Perks That Make a Difference

• Hybrid Work Model: Split your time between working from home and collaborating in our dynamic Milan office, balancing flexibility and team connection.
• Health Insurance: Comprehensive health coverage to ensure your peace of mind.
• Meal Vouchers: Receive ticket vouchers to make your lunch breaks more enjoyable.
• Performance Bonuses: Be rewarded for your hard work with production bonuses tied to your impact and results.
• Team Retreats & Building Activities: Experience periodic retreats and team-building activities that strengthen collaboration and fuel creativity.

At Lexroom.ai, we’re driven by bold ambitions and a passion for excellence. We’re building something great, and that requires dedication, hard work, and a commitment to continuous growth. If you’re excited about the opportunity to challenge yourself, work hard and make a real impact, then we’d love to see your application.