Product Manager (B2B SaaS/CPaaS)

BSG is a Communication Platform as a Service (CPaaS) designed to streamline how businesses connect with customers across multiple channels. Our flexible, cloud-based solutions integrate communication tools directly into your apps or websites, enabling real-time engagement.

We’re looking for a Product Manager to help us grow and evolve our B2B CPaaS platform across multiple regions. This is a hands-on role focused on product development, team collaboration, and AI-driven innovation. You’ll work closely with cross-functional teams to shape product direction, improve user experience, and drive measurable impact.

What You’ll Do

• Lead product development across global markets (Europe, US, Canada, Asia).
• Collaborate with engineering, design, and marketing teams to deliver product improvements.
• Define product goals, prioritize features, and manage the roadmap.
• Conduct user research, analyze feedback, and iterate quickly.
• Explore and integrate AI capabilities into the platform to enhance functionality.
• Track product metrics and optimize user flows, onboarding, and retention.
• Ensure product quality and alignment with business goals.

What We Expect

• 2+ years of experience as a Product Manager in B2B SaaS.
• Experience working with platforms or AI-powered products is a plus.
• Strong analytical and communication skills.
• Ability to work independently and manage cross-functional collaboration.
• Familiarity with Agile methodologies and product analytics tools.
• English proficiency (Upper-Intermediate+).

Nice to Have

• Experience with product growth across multiple geographies.
• Background in AI product development or automation tools.
• Understanding of user behavior and data-driven decision-making.
• Familiarity with tools like Hotjar, Mixpanel, or similar.

What We Offer

• Opportunity to shape a product used by businesses worldwide.
• A collaborative team that values ownership, transparency, and growth.
• Flexible remote work and minimal bureaucracy.
• Competitive compensation and performance-based bonuses.
• 24 paid vacation days + Ukrainian public holidays