Program Manager - LUX

Key Responsibilities:

1. Strategic Planning:

● Collaborate with the leadership to develop, communicate, and implement

strategic initiatives.

● Conduct market research and analysis to identify trends and opportunities for

growth.

2. Project Management:

● Oversee high-impact projects from inception through completion, ensuring they

are delivered on time and within budget.

● Coordinate cross-functional teams to achieve project objectives.

3. Operations Oversight:

● Assist in the management of daily operations to ensure seamless execution of

services.

● Identify areas of process improvement and work with relevant teams to

implement new solutions.

4. Communication and Reporting:

● Prepare reports, presentations, and briefs for the leadership & stakeholders .

● Facilitate communication between the leadership and internal/external parties.

5. Stakeholder Management:

● Develop and maintain relationships with key stakeholders, including clients,

partners, and vendors.

● Negotiate with suppliers and contractors to secure advantageous terms.

6. Budgeting and Financial Oversight:

● Assist in budget preparation and financial analysis to support business planning.

● Monitor financial performance and identify any risks to financial stability.

7. Policy and Compliance:

● Ensure all company policies are up-to-date and compliant with industry

regulations and standards.

● Monitor and report on compliance issues to the leadership.

8. Talent Management:

● Collaborate with HR to attract, retain, and develop talent aligned with the

company’s luxury service ethos and culture.

● Assist in leadership development and succession planning.

9. Innovation and Development:

● Promote a culture of innovation to maintain competitive advantage.

● Explore and implement new technologies and methodologies to enhance the

customer experience.

Qualifications:

● Bachelor’s degree in Business Administration, Management, or related field; MBA

preferred.

● Proven experience in a similar role, preferably within the luxury segment of the fitness or

hospitality industry.

● Strong project management skills, with a certification such as PMP considered an asset.

● Excellent interpersonal and communication skills, both written and verbal.● Demonstrated ability to think strategically and solve complex problems.

● Ability to work independently and manage multiple tasks simultaneously in a fast-paced

environment.

● Proficient in Microsoft Office Suite and project management software.

Personal Attributes:

● High level of professionalism and confidentiality.

● Strong leadership qualities with excellent decision-making abilities.

● Commitment to excellence and continuous improvement.

● Adaptability and cultural sensitivity in a diverse working environment.