Greencross Vet Hospital
People Coordinator
Greencross Vet HospitalAustralia1 day ago
Full-timeOther
Company Description

At Greencross, we are Australia's premier integrated pet wellness organisation. We boast a vast network of retail Petbarn stores, top-notch veterinary practices known as Greencross Vets, and our state-of-the-art Animal Emergency Hospitals. Our unwavering purpose is we are passionate about making the world a happier place through the love of pets!

Job Description

  • Coordinate team member lifecycle documentation as required including but not limited to letters of offer, amendment letters, salary review, reference requests, termination forms and other administration.
  • Coordinate Team member Experiences as required.
  • Provide highly efficient, effective and customer-focused HR and Employee Relations advice and escalate to People Advisors and People Business Partners when required.
  • Identify opportunities within the People processes and system, to ensure continuous improvement and provide sound recommendations to the General Manager, People – Vet Services and wider team.
  • Work in consultation with the General Manager People, Retail & Support Office, to coordinate Internal Communications, People Policy and Guidelines Library and Company Intranet updates.
  • Work in consultation with the General Manager People, Retail & Support Office, other support functions and operational business units to coordinate Inclusion & Belonging activities and annual calendar of events.
  • Coordinate and work in collaboration with the People team on Visa Management and advice around Visa requests.
  • Develop workforce reports and analyse trends to influence superior decision making for the people team and stakeholders.
  • Work in consultation with the General Manager People, Retail & Support Office, other support functions and operational business units to progress wider projects and initiatives.
  • Keep up to date with changes in the relevant award/s and industrial relations laws and make suggestions for any communications or policy updates that may be required.
  • Preparation of reports as required
  • Conduct online exit survey analysis and follow up with any necessary action. Conduct Exit Interviews as and when required for key talent or regrettable losses.
  • Perform other ‘ad-hoc’ duties / accountabilities as directed by the General Manager, People Retail & Support or Chief People and Capabilities Officer as and when required.

Qualifications

  • Broad HR skills to provide a high-quality HR Business Partnering service, including performance management and HR administration.
  • A demonstrated proficiency in Microsoft Windows (Word, Excel, Power Point, Outlook) at an intermediary level.
  • A demonstrated proficiency with HR Systems would be an advantage especially Success Factors Employee Central, Smart Recruiters and Flare
  • Proven ability to engage with stakeholders.
  • Strong verbal and written communication skills.
  • Sound influencing, stakeholder engagement and negotiation skills.
  • Proven problem solving and decision-making capability.
  • Strong customer focus.
  • Formal qualifications (diploma or higher) in Human Resources or a related discipline would be an advantage.
  • HR generalist experience and sound Award advice and interpretation skills would be an advantage.
  • Experience in managing employee relations matters, including complaints, grievances and disciplinary issues would be an advantage.

Additional Information

Other

  • Ability to develop strong working relationships by building credibility, respect and rapport with stakeholders.
  • Self-motivated, keen to learn and develop professionally.
  • Strong values and treat others with dignity and respect.
  • Demonstrated ability to prioritise and multitask operational demands and strategic project initiatives
  • High standard of personal and professional ethics.
  • Attention to detail and take pride in producing a high standard of work.
  • Resilient and able to work in a fast-paced and high demand environment.
  • Able to work autonomously and as part of a team.
  • Be able to demonstrate effective communication skills, both verbal and written.
  • Have the ability to be both empathetic and sympathetic to situations that may arise from time to time.
  • Excellent time management skills and the ability to prioritise competing tasks.
  • Possess a love of animals.

Key Skills

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