Digital Operations Process Analyst

One of the world’s great fashion retail companies require a digital process analyst to improve operations.

You will be contributing to the long-term product vision by supporting multiple functional areas of cross-channel media planning including buying, campaign reporting and measurement. You will be responsible for reoccurring governance, validation and audit exercises of existing solutions. You will work closely with global measurement team, external agency partners and service providers to develop, standardize and optimize data pipelines and operational parameters that can be applied consistently across 12+ European countries while capturing local nuances. You will collaborate with our tech & tools team on the development of automated processes in order to simplify media analytic and financial reporting processes (e.g. budget tracking dashboard and visualization tools) across Europe.

You will work with the Media BI Manager and Media Managers to gather inputs and manage the reporting of various initiatives (such as business reviews, budget reporting, econometric reports) back to the wider business. To be successful in this role, you will have a background in ATL media, media analytics and operations or large-scale performance marketing, and apply this to develop processes and tools that turn complex workflows into simple, delightful customer experiences. You have a mix of strategic vision and hands-on project management skills, and are comfortable embracing ambiguity. Your ability to quickly understand the business context and priorities, together with your analytical, creative and problem-solving mind, will lead you to deliver against tangible business metrics. You have excellent written & verbal communication skills and are able to juggle multiple priorities at the same time. You are able to work autonomously, adept at building positive relationships across a wide range of teams, functions and locations, and have demonstrable experience in stakeholder engagement.

Mine and synthesize media planning research, media budget management and business insights.

Partner with our external media agency, internal and external measurement partners across Europe and US central team, aligning measurement project and supporting data collection, acquisition and validation.

Qualifications

• 5+ years relevant professional experience in digital process analysis
• Have experience in media research, insights or data analytics.
• Demonstrated ability to coordinate projects across functional teams (e.g. Measurement, Analytics, Media, Finance) and external partners (e.g. Media Agency).
• Advanced proficiency in Excel and Word.
• English language skills required (business fluent).
• Outstanding verbal, written, and presentation skills.
• Bachelor’s degree or equivalent.
• Media agency experience or in-house agency experience (planning, insights or commercials).
• Knowledge of either retail, FMCG or entertainment categories.
• Strong quantitative and analytical skills including working with budgets and numbers.
• Highly detail-oriented, have excellent organizational skills, and ability to multi-task.
• Self-motivation, flexibility and an impeccable attention to detail.
• Intense bias for action in a fast-paced, sometimes ambiguous environment.

This is consulting position based in Amsterdam offering a day rate of £600 euros for an initial 3 month engagement.