HUMAN RESOURCES GENERALIST

Full-time, Permanent

Reports to Director, People and Culture

POSITION SUMMARY

Reporting to the Director, People and Culture, the Human Resources Generalist provides expert advice and support to all units of the organization. This role plays a key part in supporting employees and leaders by managing employee relations, leave of absence administration, and a broad range of HR functions. This role is a key point of contact for people leaders that ensures that their HR decision making aligns to HR best practices.

KEY RESPONSIBILITIES

1. Employee Relations

• Partner with managers to address performance, behavior, or attendance issues while promoting constructive and solutions-oriented outcomes.
• Support initiatives to enhance employee engagement, morale, and workplace culture.
• Ensure fair employee relations practices by coaching business unit leaders and managers on issues regarding performance effectiveness and corrective action.
• Provide guidance on identifying the advantages, disadvantages, and risks associated

with various options or solutions.

• Provide coaching, training and or assistance to management and employees to surface and remediate issues.
• Proactively monitor changes in key legislation impacting CANES and ensure legislative

compliance at all times.

• Interpret case law to determine trends in employment law and conducting research on legal obligations for all jurisdictions.
• Prepare Human Resources documentation and correspondence (medical letters, disciplinary letters, etc.).
• Conduct workplace investigations as required.

2. Leave of Absence Management

• Administer and track leaves of absence, including disability, WSIB, parental, medical, and other statutory or personal leaves.
• Ensure compliance with applicable employment standards, collective agreements, and organizational policies.
• Act as a liaison between employees, managers, benefits providers, and payroll regarding leave administration and return-to-work planning.
• Provide education and support to employees and managers on leave processes and requirements.
• Monitor leave of absence patterns and trends to identify opportunities for improvement, and proactively recommend strategic solutions to enhance employee well-being, operational efficiency, and compliance.

3. General HR Functions

• Administer HR policies and programs, ensuring consistency and compliance.
• Maintain employee records in the HRIS system, ensuring accuracy and confidentiality.
• Assist with performance management processes, training initiatives, and organizational development projects.
• Interpret and apply the provisions of the collective agreement to ensure consistent and fair HR practices, and provide guidance to management and staff on related matters
• Contribute to HR compliance by keeping up-to-date with changes in employment legislation.

4. Human Resources Information System (HRIS)

• Make any necessary changes to employees’ status, personal information, etc.
• Ensure all employee information is current.

5.Projects

• Provide assistance to the Director, People and Culture with departmental projects and programs where required.

6. Other

• Work closely with the Director, People and Culture to keep them appraised of any problems that may impact the achievement of organizational goals and determine mitigation strategies.
• Respond to various queries from managers, employees, and external organizations.
• Conduct research, gathering metric data and statistical reports, and maintaining statistical information.
• Liaise with payroll to coordinate any relevant new and changing information (e.g. new hire documentation, leaves of absence, etc.)
• Responsible for quarterly HR Metric Report.
• Keep current on legislative issues and matters in the organization related to the People and Culture department.
• Contribute to a culture of client safety and employee Health and Safety, by complying with all safety practices of the Organization, reporting unsafe practices and adverse events, and acting on safety recommendations.
• Other duties as assigned.

QUALIFICATIONS

• 3-5 years of experience in Human Resources, with direct exposure to employee relations, and leave management, preferably within a unionized, healthcare environment
• Completion of a post-secondary school degree in a related field
• Completion of a diploma in Human Resources
• Highly developed interpersonal skills with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including managers, employees, and union representatives
• A thorough knowledge of employment and related legislation (e.g. Occupational Health and Safety Act, Human Rights Code, AODA, and Workplace Safety and Insurance Act,
• Completion or working towards completion of valid HR designation (i.e., CPHR)
• Demonstrated experience working with HRIS systems to manage employee data, streamline HR processes, and support reporting and analytics
• Strong attention to detail and organizational skills
• Excellent priority management and time management skills
• Excellent verbal and written communication skills
• Committed to diversity and equality culture
• Ability to adhere to strict confidentiality
• Ability to work well under pressure utilizing effective problem management skills
• Proficiency in Microsoft Suite products including Excel