NOC Engineer
Bauer Media Outdoor UKUnited Kingdom12 hours ago
Full-timeOther
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Please Note: This role operates on a shift pattern, where you will work 5 out of 7 days. Your shifts will include a variety of early shifts, mid-day (onsite working hours) shifts, evening shifts, and weekend cover.
For the first 3 months of your employment, you will be required to work onsite every Tuesday, Wednesday, and Thursday. After this period, you will transition to a rota-based schedule.
At Bauer Media Outdoor, we know that great talent doesn't always follow a straight path. We welcome applicants from a variety of backgrounds including AV and Service Desk who are eager to grow into this role. If you're excited by the opportunity but not sure if your skills are an exact match, we'd still love to hear from you. We value transferable skills, curiosity, and growth potential just as much as direct experience.
About Us:
Bauer Media Outdoor, a leader in the advertising world, boasts an impressive portfolio across 13 markets.
Our mission is to "Create tech that makes a difference- empower teams, delight customers, shape the media world of tomorrow" to revolutionise the media landscape, focusing on data-driven innovations and robust infrastructure.
Technology is at the heart of our operations, emphasising transparency, accountability, and value.
Our goal? To be the industry-leading technology team, renowned for customer-centric, reliable, fast, flexible, and innovative solutions.
Come, be a part of our journey to redefine media!
About the Role:
As a NOC Monitoring Engineer, you will help ensure the stability, availability, and performance of our digital networks across Europe.
You will monitor systems, address incidents, and resolve issues quickly to maintain optimal performance and uptime.
The role involves real-time network monitoring and prompt responses to system alerts.
Key Responsibilities:
Out-of-home Advertising is a well-established medium undergoing a digital revolution, and one we believe we are unique positioned to capture.
You will be at the forefront of this journey, working with your peers to lead the way.
As part of this you will get to grow and learn by working with the latest tech, joining with innovate partners, and working with great colleagues on a day-to-day basis.
You will have influence and you will have the opportunity to create something you will feel proud off.
The package will also include:
At Bauer Media Outdoor, we're more than a tech-driven advertising leader—we're a community focused on creating meaningful impact through innovative solutions. Here's what makes us unique:
Innovative Landscape: You'll work at the cutting edge of out-of-home advertising, contributing to a digital transformation that reshapes how advertisers connect with audiences.
Collaborative Culture: We believe that diversity fuels creativity. You'll join a team that celebrates varied perspectives and encourages collaboration across departments, ensuring that your ideas are valued.
Career Development: From mentorship with senior leaders to encouragement for out of the box thinking, we invest in your growth. With exposure to the latest technologies, you'll sharpen your skills and advance in a field that's constantly evolving.
Commitment to Work-Life Balance: Our flexible work policies and comprehensive benefits are designed to support your well-being, both personally and professionally, so you can thrive.
Focus on Impact: At Bauer Media Outdoor, every project we undertake aims to create positive change, whether it's providing transparent advertising solutions or setting new standards in customer service. Your work will directly shape our industry and influence real-world outcomes.
We believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place you can truly be yourself and be treated fairly. We're interested in what you can do, not just what you've done. Even if you don't meet every requirement listed, we'd still love to hear from you.
If you need this job description in another format or need any adjustments for your application/interview process, please let us know at [email protected]
For the first 3 months of your employment, you will be required to work onsite every Tuesday, Wednesday, and Thursday. After this period, you will transition to a rota-based schedule.
At Bauer Media Outdoor, we know that great talent doesn't always follow a straight path. We welcome applicants from a variety of backgrounds including AV and Service Desk who are eager to grow into this role. If you're excited by the opportunity but not sure if your skills are an exact match, we'd still love to hear from you. We value transferable skills, curiosity, and growth potential just as much as direct experience.
About Us:
Bauer Media Outdoor, a leader in the advertising world, boasts an impressive portfolio across 13 markets.
Our mission is to "Create tech that makes a difference- empower teams, delight customers, shape the media world of tomorrow" to revolutionise the media landscape, focusing on data-driven innovations and robust infrastructure.
Technology is at the heart of our operations, emphasising transparency, accountability, and value.
Our goal? To be the industry-leading technology team, renowned for customer-centric, reliable, fast, flexible, and innovative solutions.
Come, be a part of our journey to redefine media!
About the Role:
As a NOC Monitoring Engineer, you will help ensure the stability, availability, and performance of our digital networks across Europe.
You will monitor systems, address incidents, and resolve issues quickly to maintain optimal performance and uptime.
The role involves real-time network monitoring and prompt responses to system alerts.
Key Responsibilities:
- Monitor Systems: Oversee network infrastructure, servers, applications, and other systems using monitoring tools
- Incident Response: Detect and respond to network or system alerts. Escalate incidents to relevant teams when needed
- Troubleshooting: Conduct initial diagnosis and troubleshooting of network issues to minimise downtime
- Documentation: Record all issues and actions taken in the ticketing system
- Collaboration: Work with technical teams, including Network Engineers and System Administrators, to solve complex issues
- Reporting: Provide periodic reports on network performance and incidents
- Process Improvement: Propose and implement enhancements to monitoring and response procedures
- Change Management: Support in planning and implementing upgrades or migrations
- Communication: Clear written and verbal communication skills, including documenting and relaying technical details
- Teamwork: Ability to work well within the NOC team and collaborate across departments
- Time Management: Prioritize tasks efficiently and meet deadlines
- Adaptability: Stay agile in fast-changing conditions and handle evolving priorities
- Customer Service: Able to explain technical issues in non-technical language when required
- Attention to Detail: Maintain high accuracy when configuring systems or resolving issues
- Analytical Skills: Review performance data and identify potential areas for improvement
- Ownership of Incidents - Demonstrate accountability for end-to-end incident management, driving swift resolution, minimising downtime, and ensuring clear post-incident documentation
- Proactive Performance Improvement - Go beyond monitoring by spotting recurring issues, identifying root causes, and recommending improvements that strengthen network reliability and stability
- Cross-Team Influence - Build trusted relationships with engineers and system administrators, acting as the key link between NOC monitoring and technical resolution, while communicating effectively with non-technical stakeholders when required
- Process & Tool Optimisation - Take initiative in refining monitoring tools, dashboards, and workflows, implementing improvements that make detection and escalation more efficient
- Readiness for Critical Events - Be relied upon to handle high-priority incidents with confidence, demonstrating resilience, sound judgement, and the ability to coordinate responses under pressure
Out-of-home Advertising is a well-established medium undergoing a digital revolution, and one we believe we are unique positioned to capture.
You will be at the forefront of this journey, working with your peers to lead the way.
As part of this you will get to grow and learn by working with the latest tech, joining with innovate partners, and working with great colleagues on a day-to-day basis.
You will have influence and you will have the opportunity to create something you will feel proud off.
The package will also include:
- 33 paid holidays inc bank holidays
- Annual bonus of 7.5%
- Company Pension Scheme paid up to 8%
- Healthcare Cash Plan
- Life Insurance and group income protection scheme
- Cycle to work scheme
At Bauer Media Outdoor, we're more than a tech-driven advertising leader—we're a community focused on creating meaningful impact through innovative solutions. Here's what makes us unique:
Innovative Landscape: You'll work at the cutting edge of out-of-home advertising, contributing to a digital transformation that reshapes how advertisers connect with audiences.
Collaborative Culture: We believe that diversity fuels creativity. You'll join a team that celebrates varied perspectives and encourages collaboration across departments, ensuring that your ideas are valued.
Career Development: From mentorship with senior leaders to encouragement for out of the box thinking, we invest in your growth. With exposure to the latest technologies, you'll sharpen your skills and advance in a field that's constantly evolving.
Commitment to Work-Life Balance: Our flexible work policies and comprehensive benefits are designed to support your well-being, both personally and professionally, so you can thrive.
Focus on Impact: At Bauer Media Outdoor, every project we undertake aims to create positive change, whether it's providing transparent advertising solutions or setting new standards in customer service. Your work will directly shape our industry and influence real-world outcomes.
We believe in fairness and as an equal opportunities employer we work hard to foster an inclusive environment, a place you can truly be yourself and be treated fairly. We're interested in what you can do, not just what you've done. Even if you don't meet every requirement listed, we'd still love to hear from you.
If you need this job description in another format or need any adjustments for your application/interview process, please let us know at [email protected]
Key Skills
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