We are seeking a detail-oriented and experienced HR Specialist – Employee Relations to join our HR team in Dubai. The ideal candidate will have a strong background in UAE labor law, employee engagement, and conflict resolution. This role is critical in fostering a healthy work environment, ensuring compliance, and supporting employee well-being.

Key Responsibilities:

• Act as the primary point of contact for employee relations matters, including grievances, conflict resolution, and disciplinary actions.
• Provide guidance and support to managers and employees on UAE labor laws, HR policies, and best practices.
• Conduct investigations into employee complaints and ensure appropriate follow-up and resolution in a timely, fair, and confidential manner.
• Develop and implement employee engagement initiatives to promote a positive and productive workplace culture.
• Assist in the development, review, and implementation of HR policies and procedures to ensure compliance with UAE laws and regulations.
• Maintain accurate documentation of employee relations cases and ensure all records are kept in line with company policy and legal requirements.
• Support performance management processes, including coaching managers on performance discussions and improvement plans.
• Liaise with legal advisors and government authorities as needed regarding labor issues, disputes, and compliance matters.
• Participate in HR audits and ensure ER-related compliance standards are met.
• Provide regular reporting and analytics on employee relations metrics, trends, and risks to HR leadership.
• Handle Residency and Insurance matters, ensuring compliance with UAE regulations and company standards.
• Draft all employee-related official letters, including NOCs, salary certificates, and disciplinary notices.
• Collaborate with diverse teams, enhance employee journeys, and implement process improvements in a fast-paced environment.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5–7 years of HR experience in the UAE, with a strong focus on Employee Relations.
• Deep understanding of UAE Labor Law and its practical application in the workplace.
• Proven experience in managing conflict, investigations, and disciplinary actions.
• Strong interpersonal and communication skills, with the ability to handle sensitive matters confidentially.
• Excellent organizational, analytical, and problem-solving abilities.
• Proficiency in MS Office; experience with HRIS systems is a plus.
• Bilingual (Arabic and English) preferred but not required.