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Centre for Strategic Infocomm Technologies (CSIT)
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Platform & SRE Engineer (Digital Workplace)
Singapore
· Full-time
·
Entry
This role focuses on the development, integration, and operation of digital workplace platforms and services. It involves implementing modern software and security engineering practices, ensuring system reliability through SRE principles, and managing enterprise communication and collaboration technologies. The position requires coordination across internal teams and vendors to deliver scalable, secure, and high-performing solutions.
Responsibilities
Responsibilities
- Develop, implement and integrate scalable enterprise communication and collaboration platforms and services, including hardware, software, and SaaS tools, applying engineering best practices across COTS and proprietary solutions
- Apply modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, automated testing, and version control to enhance platform reliability and agility
- Design secure and intelligent platforms by integrating security principles (e.g., access control, encryption, compliance) and managing AI agents for automation and improved digital experiences
- Ensure platform reliability and Digital Employee Experience (DEX) by administering observability tools, defining and monitoring SLOs/SLIs, and responding effectively to operational issues through proactive troubleshooting and execution of incident response plans
- Degree in Computer Science/Engineering or Electronic/Electrical Engineering
- Expert Knowledge in one of following areas:
- Conferencing platforms (e.g., Cisco, Q-Sys, Pexip)
- Communication platforms (e.g., Skype, Mattermost, OnTalk)
- Collaboration platforms (e.g., Outlook, SharePoint, Confluence)
- Proficiency in deploying platforms across Windows, Linux, and Android OS
- Ability to configure and maintain databases, server modules, and client modules
- Familiarity with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform)
- Familiarity with observability tools (e.g., ElasticSearch)
- Experience with containerized environments (e.g., Docker, Kubernetes)
- Experience with device management systems (e.g., Samsung EMM, WS1, UEM)
- Experience managing AI agents integrated with enterprise systems
- Strong understanding of secure software development lifecycle
- Ability to drive continuous improvement in digital employee experience
- Exposure to both commercial off-the-shelf (COTS) and proprietary solutions
Key Skills
Ranked by relevance
ai
infrastructure as code
incident response
powershell
outlook
android
python
docker
devops
server
linux
skype
saas
cicd
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- Posted
- Sep 25, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Singapore
Industries
IT Services
IT Consulting
Categories
Engineering
Information Technology
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3 roles aligned with this opportunity
View Job Details
Related
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2026-05-20
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Engineering
View Job Details
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View Job Details
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Software Engineer (Data Discovery and Operations)
2025-10-28
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