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Associate Staffing is a trusted workforce solutions partner with over a decade of experience supporting enterprise clients across industries including financial services, telecommunications, aerospace, engineering, and healthcare. With deep expertise in IT and professional services, the company specializes in delivering talent through staff augmentation and statement of work engagements. Associate Staffing is committed to building long-term partnerships, aligning skilled professionals to critical projects in application development, integration, data migration, program and project management, change management, analytics, and cybersecurity, while ensuring quality, performance, and results for its clients.
Position Overview
As a SCRUM Master/Project Manager, you will work under the supervision of a program manager to facilitate collaboration across various cross-functional technical and non-technical agile teams to drive the delivery of high-quality software solutions and new products that bring business value.
Key Responsibilities
- Lead delivery of small to medium-scale initiatives, build roadmaps, project plans with dependencies, track progress, identify and resolve dependencies, proactively identify risks and mitigate, escalate in a timely manner eliminating issues by managing systemic impediments.
- Work with Engineering leads and teams, Product, Business to define E2E delivery milestones and drive value delivery for our customers.
- Work as Project Manager for Delivery of E2E Features.
- Partner with the Product team ensuring a large backlog is built.
- Ensure Project status is up to date in the system of record, communicate the status at regular intervals to all stakeholders including executive updates.
- Monitor progress ensuring results are reviewed and facilitate the User Acceptance Testing process, developing rollout plans, and communicate them to all stakeholders ensuring alignment.
- Partner with the Operations team for successful roll out of the product to global agents.
- Coordinate major feature releases and ongoing delivery of value to customers where multiple teams are involved in development.
- Responsible for Product Launch approval, ensures each product release has mandatory approval from including Engineering, Product, Marketing, and business stakeholders.
- Ensure appropriate systems development and project management processes are being utilized.
- Provide expert advice and coaching to leads and teams to ensure best process execution.
- Communicate roll up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues risking milestone delivery.
- Build work breakdown structures with dependencies aligning to the project goals.
- Program Metrics and Reporting: Establish performance metrics and KPIs to monitor project health and progress. Provide regular program status updates and executive-level reports communicating the status with outcomes and accomplishments.
- Technical Expertise: Possess a strong understanding of the technical aspects of projects they manage. Collaborate with technical teams to make informed decisions and assess feasibility.
- 4 to 6 Years of proven experience as a Technology Project Manager or similar roles in managing projects across multiple teams or business units.
- 3 years as a SCRUM Master
- SCRUM certification is preferred
- Strong understanding of agile methodologies and experience implementing them in large-scale projects
- Demonstrated ability to balance technical expertise with strong business acumen.
- Demonstrated success in driving cross-functional collaboration and stakeholder management.
- Excellent communication, presentation, and interpersonal skills to engage and influence at all organizational levels.
- Ability to communicate and report at executive level will be an advantage.
- Analytical mindset with the ability to synthesize complex information and make data-driven decisions
- Jira and Confluence experience a plus.
- Proven track record in leading teams to deliver high-quality results within challenging timelines.
- Change management expertise and experience driving organizational transformation.
- Relevant certifications such as PMP, PgMP, SAFe, or Agile certifications are required.
- Bachelor’s degree in a technical field such as computer science, computer engineering or related field required.
- Experience working in Agile, waterfall and hybrid environments.
- Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.
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