PeopleOps Coordinator, London

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

At Nscale, our People team plays a critical role in driving a positive employee experience, building a strong company culture and ensuring seamless operations to support our growing team

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role

We’re looking for a PeopleOps Coordinator that has exceptional interpersonal and organisational skills.

As our PeopleOps Coordinator, you’ll play a key role in building and scaling the operational backbone of our People function. You’ll support the build of scalable processes as Nscale expands across multiple locations. You’ll be at the heart of our employee experience, driving operational efficiency across key People processes, from onboarding to offboarding, benefits administration, and data management.

Working in partnership with the Senior Manager, People Operations, you’ll streamline workflows, manage critical HR systems, and support compliance efforts. Your ability to problem-solve, stay organised and adapt to a fast-paced, high-growth environment will be essential in ensuring our People function scales effectively. You are a true "go-getter" who is not afraid to ask questions, makes good judgment knowing when to move forward with a good solution and iterates to great.

What You’ll be Doing

• Maintain and update our HRIS ensuring top accuracy in employee records and organisational data.
• Coordinate background checks, onboarding documentation and other pre-employment requirements. You will own the onboarding and offboarding administration ensuring a first-class employee experience.
• Prepare and manage People-related reports, including headcount tracking, compliance reporting and internal dashboards.
• Support day-to-day People operations, such as benefits administration, employee queries or process documentation.
• Help refine and document People policies and procedures, ensuring clarity and compliance across locations.
• Assist in organizing People-related initiatives, such as engagement programs, training sessions, and company events.
• Highly approachable and have a “HR as a product” mindset to your role, ensuring that everyone, locally in the UK and internationally, has a great interaction with you and the People Operations team.
• Highly adaptable to new processes, technologies, and ways of working, thriving in a dynamic, evolving, and always changing environment.
• You understand the importance of confidentiality and are aware of the dangers of data leaks and how this can affect company culture.

About You (Skills / Qualifications)

• 3+ years of experience within People Operations
• Highly adaptable to new processes, technologies, and ways of working, thriving in a dynamic, evolving, and always changing environment.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with excellent administrative and data management capabilities.
• Proficiency in HR systems (BambooHR), spreadsheets and reporting tools.
• Strong communication and interpersonal skills, with the ability to collaborate across teams.
• A proactive mindset, always looking for ways to improve processes and enhance efficiency.
• Exposure to global or multi-location People operations.
• Experience in a high-growth startup environment.

Nice to Have

• Familiarity with employment laws and compliance processes.

What We Can Offer You

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

• Highly competitive package (base + equity) with reviews every 12 months. 🚀
• Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨
• Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
• Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
• Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work.

Equal Opportunities Statement

At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.