Reinsurance Group of America, Incorporated
System Administration Analyst
Reinsurance Group of America, IncorporatedUnited Arab Emirates18 hours ago
Full-timeInformation Technology
You desire impactful work.

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 500 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

  • To ensure Middle East (ME) Treaty and Facultative business is administered appropriately and accurately in line with treaty specifications.
  • To achieve RGA’s goal of using both the Ira and Raptor administration systems for the ME business, as appropriate.
  • The Middle East Life and Health insurance markets.

What You Will Do

Administration

  • Ensure that the company’s administration standards and time service requirements are applied to the handling of all business received.
  • Ensure that the administration of all ME business adheres to RGA treaties.
  • For your specific treaty and / or client responsibility, provide administration data for input to accounting records, valuation systems and regulatory returns.
  • Specifically this will include but is not limited to the following
    • Processing of client statements. Processing files / data related to the receipt of reinsurance premiums, commissions, brokerage, and the co-ordination of claims processing with the CE&ME Claims Administration Team, etc.
    • Allocation of cash funds received and disbursed to our clients, in our core administration systems in a timely and accurate manner.
    • Ensuring all incoming and outgoing files and cash are tracked and processed through to completion
  • Ensure OFAC and compliance controls are carried out within the required timeframes and in a timely and accurate manner.
  • Ensure month end deadlines are met. This includes working with both team colleagues and members of the wider CE&ME Admin Operations Team as well as EMEA Finance and Valuations to ensure data can be processed in a timely and accurate manner to achieve this goal.
  • Ensure administration data is provided to retrocession clients in a timely and accurate manner.
  • Assist with policy exhibit calculation and upload to administration system.
  • Ensure administration processes and procedures are fully documented.
  • Maintain a professional and working relationship with clients, both internal and external.
  • Follow up with cedants on outstanding payments.
Systems Project Work

Assist the CE & ME Administration Operations Team with the conversion of ME business onto Ira. This includes the following

  • Assist in the analysis of data and provide an understanding of the treaty wording and receipt of client and third-party data. This may be related to both premium and claims administration and will include reconciliation of accounts at the point of migration / transition.
  • Working according to an agreed scheduled plan.

Assist the Raptor and Ira systems teams based in both EMEA and the U.S. This includes the following

  • Assist with any queries related to system processing
  • Assist with any User Acceptance Testing of any Raptor or Ira software releases as and when required.

Reinsurance

  • Maintain a good knowledge of reinsurance practices and specific RGA treaty practices as they pertain to the management and handling of transfer of risk.

Management Information

  • Provide Management Information or respond to ad hoc queries.
  • Provide information as required for other EMEA downstream users.

Technical

  • Gain good knowledge of Life and Health Reinsurance and its implications within administration.
  • Gain good understanding of client treaties, statements, premium and claims data.
  • Gain good, technical knowledge of Raptor and Ira modules.
  • Fully document procedures and processes.

Interactions

  • Reporting to the Head of Administration Operations, CE & ME and working closely with other members of the CE & ME and Toronto Administration teams.
  • During any migrations work or systems releases, work closely with the Raptor and Ira Subject Matter Experts / Business Analysts.
  • Work closely with other EMEA downstream users, such as Finance and Valuations.

Qualifications & Experience

  • At least 3-year experience in health or life insurance/reinsurance, preferably in the GCC market
  • Good knowledge of Life & Health insurance/reinsurance products. Prefer candidates with experience in life insurance or reinsurance markets.
  • Strong accounting / financial background.
  • Good understanding of, and proficient in, MS Excel.
  • Must have the ability to organize and manage own time.
  • Effective interpersonal skills with the ability to interact with employees at all levels and across different departments
  • Good oral and written communication skills.
  • Desire to maintain a professional and working relationship with internal stakeholders.
  • Ability to contribute to the team building spirit with the company.

What you can expect from RGA

  • Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
  • Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
  • Join the bright and creative minds of RGA, and experience vast, endless career potential.
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