About The Company

At Foundation Healthcare, we believe that all stakeholders in the healthcare ecosystem must work closely together to deliver better value for the patients we care for. We believe healthcare should be: accessible, affordable and accountable. Currently one of the largest multi-specialty private specialist groups in Singapore, we are dedicated to transforming the healthcare landscape through empowering collaboration, innovation, and patient-centric care.

Work with us to reimagine and build out the “foundation” for modern healthcare.

Our Culture

We dream big. We push boundaries. All while remembering the importance of laying the right foundations to build a sustainable organization.

We are a team of passionate and dynamic individuals pursuing our best daily. We respect everyone’s ideas and talents, and we embrace diversity.

About The Role

Cybersecurity Specialist

The Cybersecurity & IT Operations Specialist will play a pivotal role in supporting and strengthening the cybersecurity and IT operations function. This role will serve as the right hand to the Head of Cybersecurity & IT Operations — taking ownership of operational execution, technical oversight, compliance reporting, and vendor management. The Specialist will ensure smooth day-to-day running of IT operations and cybersecurity controls while actively contributing to process improvement and audit readiness.

Key responsibilities and skills:

Cybersecurity Operations

1. Monitor and respond to security alerts across SIEM, EDR, vulnerability scanners, and log management systems.
2. Lead first-level triage for incidents, escalate as necessary, and maintain detailed incident reports.
3. Perform routine vulnerability and patch management follow-ups with system owners and vendors.
4. Support risk assessments, access reviews, and compliance checks for clinics, HQ, and SaaS platforms.
5. Develop and update cybersecurity playbooks, awareness training, and phishing campaign reports.

IT Operations Management

1. Oversee IT asset lifecycle management (hardware, software, licenses, endpoints).
2. Manage onboarding/offboarding workflows, ensuring timely provisioning/de-provisioning and role-based access.
3. Support IT service management: track tickets, analyze trends, and recommend process improvements.
4. Liaise with vendors for IT support, cloud hosting, and managed services — track SLAs and escalate issues.
5. Contribute to IT disaster recovery (DR) and business continuity planning (BCP) exercises.

Governance, Risk and Compliance

1. Prepare documentation and evidence for ISO 27001, Cyber Trust Mark, and Health Information Bill audits.
2. Maintain risk registers, policy libraries, and compliance dashboards.
3. Perform periodic reviews of system access, IT general controls, and segregation of duties.
4. Assist in vendor risk management: perform due diligence reviews, track assessments, and ensure compliance with contractual security clauses.

Administrative and Strategic Support

1. Draft management reports and executive dashboards highlighting IT & cybersecurity KPIs.
2. Support procurement by reviewing quotations, vendor assessments, and contract renewals.
3. Coordinate cross-functional meetings, track action items, and ensure follow-through.
4. Provide inputs to technology roadmaps, security strategy updates, and annual audit planning.

Applicant Considerations:

• Degree in Information Technology, Cybersecurity, Computer Science, or related discipline.
• 3–5 years of hands-on experience in IT operations, cybersecurity operations, or IT governance.
• Solid understanding of ITIL processes, identity and access management, and basic networking/security principles.
• Experience with Microsoft 365 / Azure, SIEM/EDR solutions, and IT asset management.
• Familiarity with compliance frameworks (ISO 27001, CSA Cyber Trust Mark, PDPA, or HIB guidelines).
• Strong project coordination, documentation, and stakeholder management skills.
• Ability to work independently, prioritize tasks, and provide recommendations to leadership.

Key Competencies:

• Technical depth: Able to handle IT and cybersecurity tools with minimal supervision.
• Operational ownership: Takes initiative and drives closure of tasks without micromanagement.
• Analytical mindset: Ability to interpret data from logs, tickets, and reports into meaningful insights.
• Business acumen: Understands the balance between risk, operations, and user experience.
• Leadership potential: Capable of mentoring junior staff and growing into a managerial role.

Foundation Healthcare is an equal opportunity employer. We thrive on diversity and are committed to creating an inclusive environment for all employees. If you are passionate about making a difference in the healthcare industry, we encourage you to apply by submitting your resume and a cover letter detailing your relevant experience and why you are a good fit for this position.

Data Protection Notice

By proceeding to apply for the role, you understand and accept that your personal data may be processed by the Company for the purposes of processing your application as further explained in this privacy notice.