Service Engineer – Fire Systems
Johnson ControlsQatar15 hours ago
Full-timeEngineering, Information Technology
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What You Will Do
As Service Engineer – Fire Systems, you will play a critical role in supporting service operations in Doha, Qatar. Reporting directly to the Operations Manager for Service Operations Fire, you will be responsible for executing service, maintenance, and retrofit activities related to Fire Protection and Detection Systems within Building Technologies and Solutions.
Your Responsibilities Will Include
How You Will Do It
As a key contributor to the service team, your responsibilities will include:
You will also conduct system operation training and prepare handover documentation to ensure a seamless transition for customers, all while upholding the highest safety standards for yourself and subcontractors.
Required
What We Look For
As Service Engineer – Fire Systems, you will play a critical role in supporting service operations in Doha, Qatar. Reporting directly to the Operations Manager for Service Operations Fire, you will be responsible for executing service, maintenance, and retrofit activities related to Fire Protection and Detection Systems within Building Technologies and Solutions.
Your Responsibilities Will Include
- Building and maintaining strong customer relationships.
- Coordinating on-site activities among customers, sub-contractors, supervisors, and both field and office teams.
- Tracking and implementing scheduled planned preventive maintenance (PPM) activities.
- Managing assigned L&M and POC jobs, including testing, commissioning, and providing timely progress reports.
- Submitting required reports promptly to the office team for job invoicing.
How You Will Do It
As a key contributor to the service team, your responsibilities will include:
- Providing technical support to ensure smooth execution of fire system jobs.
- Collecting updates on ongoing jobs and reporting weekly to the Operations Manager.
- Following up on billing for completed jobs to ensure timely invoicing.
- Coordinating timely order placement of parts/materials and tracking deliveries.
- Liaising with all stakeholders to ensure transparency, timely reporting, and swift resolution of site-related issues.
You will also conduct system operation training and prepare handover documentation to ensure a seamless transition for customers, all while upholding the highest safety standards for yourself and subcontractors.
Required
What We Look For
- Bachelor’s Degree in Mechanical Engineering or a related discipline.
- Minimum 3 years of experience in fire protection/detection systems or a mechanical systems background.
- Strong customer focus with a result-oriented and self-motivated mindset.
- Excellent verbal and written communication skills.
- Proficiency in business analysis and reporting.
- Exceptional interpersonal skills with the ability to adapt to diverse working styles.
- Fluency in English.
- Strong analytical and problem-solving abilities.
Key Skills
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