Account Manager - Latam
WorkanaArgentina2 hours ago
Full-timeRemote FriendlyOther
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Are you excited by the idea of owning strategic client relationships and driving real business growth? 🚀
As an Account Manager, you won't just manage accounts. You'll grow them like your own business. You'll be the trusted advisor to key clients, ensuring their success, expanding our partnerships, and turning every interaction into an opportunity for impact.
Your Mission
Ensure sustainable revenue growth from active clients by reducing churn through strategic and proactive management of key accounts, positioning Workana as a true business partner.
Responsibilities
Strong commercial DNA: proactive, autonomous, results-oriented.
People person: excellent interpersonal relationship skills.
Builder mindset: ability to create processes or initiatives independently.
High responsiveness and adaptability.
Technical Skills (nice-to-have):
Benefits
Our company culture values agility, is centered on its people, fosters teamwork, and provides substantial room for proposing improvements and implementing changes that pave the way to success.
We Offer growth opportunities, additional vacation days, fully remote work based on objectives, flexible hours, connectivity support, a laptop and keyboard, plus English classes
JOIN US
As an Account Manager, you won't just manage accounts. You'll grow them like your own business. You'll be the trusted advisor to key clients, ensuring their success, expanding our partnerships, and turning every interaction into an opportunity for impact.
Your Mission
Ensure sustainable revenue growth from active clients by reducing churn through strategic and proactive management of key accounts, positioning Workana as a true business partner.
Responsibilities
- Lead assigned accounts, taking full responsibility for their health, growth, and strategy
- Serve as the primary point of contact for strategic clients, cultivating multi-threaded, trust-based relationships
- Identify and execute opportunities for upsell, cross-sell, and referrals with a builder mindset
- Maintain a clear and up-to-date view of each account's pipeline, forecast, and contractual status
- Coordinate effective solution delivery with internal teams
- Generate regular reports on key metrics (booked revenue, account health, forecast, placements)
- Proactively respond to client requests, anticipating needs and sharing relevant content to maintain proximity
- Identify and report with integrity when an initiative is not working, promoting transparency and accountability
- Organize and lead regular client reviews, to align objectives, gather feedback, and detect churn risks
- Deliver candidates ensuring quality and alignment in the selection process
- Monthly / Booked Revenue: achievement of set targets
- Placements: number of candidates successfully placed
- Churn Rate: reduction in client attrition
- Experience in B2B / Enterprise account management, sales, or customer success roles
- Proven track record in upselling, cross-selling, and strategic account management
- Experience engaging with technical and HR stakeholders; knowledgeable in staffing & recruitment processes, IT roles, and leading candidate delivery for clients
- Proficiency in English and/or Portuguese
- Availability to travel and meet clients in person
Strong commercial DNA: proactive, autonomous, results-oriented.
People person: excellent interpersonal relationship skills.
Builder mindset: ability to create processes or initiatives independently.
High responsiveness and adaptability.
Technical Skills (nice-to-have):
- HubSpot, Salesforce, or other CRM platforms
- LinkedIn Sales Navigator, Apollo
Benefits
Our company culture values agility, is centered on its people, fosters teamwork, and provides substantial room for proposing improvements and implementing changes that pave the way to success.
We Offer growth opportunities, additional vacation days, fully remote work based on objectives, flexible hours, connectivity support, a laptop and keyboard, plus English classes
JOIN US
Key Skills
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