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The people who work in/or together with Apple don’t just create or sell products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspire the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. What you could do if you put passion and effort into your work is limitless! Help us leave the world better than we found it by joining AVAD.
Our team is in many ways the face of Apple to our largest customers in the Baltics. We work together with our Reseller retail partner stores to grow and boost sales of the full Apple product and service ecosystem inside of their physical locations. We are here to make sure that business operations run smoothly, that Apple's standards for merchandise are of the highest quality, and that Apple Customer Experience is persistently delivered on the daily basis.
As an Apple iPro, you will be working in one of leading consumer electronics stores, becoming a very important link between Apple’s future customers and Apple’s products. You will be responsible for the performance by delivering exceptional customer service, giving product demonstrations, and making sure all Apple fixtures and merchandising elements are current and maintained. The role's purpose is to grow the Apple product and add-on business in the store.
As Apple Solutions Consultant (iPro) You will:
- Serve Apple customers in the store according to the best Apple customer experience practices. Always maintain an excellent knowledge of Apple products and services.
- Educate and develop staff members to advocate the features and benefits of Apple’s products and services. Ensure store staff is well briefed and trained on new Apple products and promotions.
- Develop a strong working relationship, teamwork, and sense of mutual respect with the store manager and members of the virtual team.
- Meet the sales targets set for the store and in most cases overperform these targets, ensuring individual and store results growth. (Supervising and securing stock, tracking sales and promos, and sharing insights weekly, monthly, and quarterly basis with the Retail team to boost store sales performance).
- Maintain the highest appearance quality of the store’s Apple exposition.
- Passion to deliver outstanding customer experiences.
- Proven experience in retail.
- People management experience would be a great advantage.
- Passion for Apple products and company.
- Strong sense of integrity, honesty, and accountability.
- Great collaboration and communication skills.
- Ability to deliver engaging small group or individual training.
- Strong interest in technology.
- Very good Latvian and English language skills.
- University degree welcomed.
- Flexibility. Your working hours will include evenings and weekends.
- Unique opportunity to represent a top-tier technology brand.
- Flexible work schedule.
- Newest Apple working equipment (iPhone and MacBook).
- Opportunity for personal and professional growth.
- Amazing, engaged, and ambitious group of people in our Pan-Baltic team.
- Additional health insurance.
- Salary starting from 1675 EUR before taxes + quarterly bonuses.
- Location: AKROPOLE Alfa, Brīvības iela 372, Riga.
Acme grupė company culture is based on these core values: responsibility, trust, broad approach and renewal. Taking them into account, we think not only about what, but also about how we develop our business, find situations, and refine our priorities.We are an equal opportunity employer and do not tolerate discrimination in any form. We are committed to fostering an inclusive and respectful environment where everyone can thrive.
Any questions?
Don’t hesitate to reach out to Indrė Girdzijauskienė, Talent Acquisition Partner at Acme grupė via:
+370 67537441
[email protected]
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