emagine
IS Security Engineer for Operations
emagineNorway6 hours ago
Full-timeRemote FriendlyInformation Technology
As an IS Security Engineer for operations you will design, implement and manage the Customer Service Information System for the purpose of operation requirements. You will work in close collaboration with the Service Delivery Manager, and you will deal with computerized maintenance management system, IT service management system, configuration, asset and user management system.

In this role, your key responsibilities will be to:

▪ Manages day-to-day activities : services provided to internal or external Customers, support to the system, support to the IS-IT in operation.

  • Continually improves the system, continually improves the IS-IT, prevents Customer issues, manages corrective actions:
  • collects and reports on Customer technical issues Analyses problems, collects all relevant information and provides answers to Customer queries;
  • takes appropriate decisions support, proposes optimization of the system configuration and ensures the necessary actions are carried out Plans and controls change; o manages crisis situation as incident response lead and collaborate with internal and remote resources
  • Optimizes support:
  • defines and/or completes troubleshooting procedures; o mentors and trains support staff;

▪ Executing Incident Response activities as Incident Manager. Participating in the detection, containment, and eradication efforts of information security incidents as well as the restauration of affected systems

▪ Support updating incident response procedures and recording decisions, actions, and inputs/outputs pertaining to Incident Response where needed

▪ Provide monthly status report on security incidents or events, to support the overall monthly report to the customer

▪ Support to deploy patches when needed

To be qualified for this role, you need to have the following qualifications and experience:

▪ Degree in IT, Engineering, Computer Science or similar

▪ Min. 3 years’ experience as Security Engineer or Incident Manager

▪ Min. 2 years’ of experience in Operations, Service Desk or Customer Support

▪ Fluency in English, written and spoken

Please also note that this position may require formal security clearance in accordance with the Norwegian Security Act (sikkerhetsloven).

What we expect:

▪ Familiar with threat detection, patch management, incident response, preventive measures and playbooks and response

▪ Experienced with monthly performance reporting internal as well as external

▪ You are familiar with commonly used information security concepts, best practices, and standard procedures such as ITIL

▪ A customer-focused balanced and you recognize the need for governance

▪ Excellent communication skills

Arbeidssted: Oslo

Start tidspunkt: ASAP

Varighet: 100 % 3-6 måneder med mulighet for forlengelse

Søknadsfrist: 10.10, Kandidater blir presentert fortløpende

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