BUSINESS INTELLIGENCE ANALYST

Reference #2025-130

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. 

Discover Ontario, Canada, and an exciting career with Ornge.

Position Title

Business Intelligence Analyst

Department/Section

Corporate Services

Employment Status

Permanent Full Time

Targeted Salary Range

$83,767.56-$99,474.48 

Work Mode

Hybrid (2 Days Per Week)

Existing Vacancy

Yes

Location

5310 Explorer Drive, Mississauga

Hours of Work

Monday to Friday, 37.5 hours per week

Posting Open Date

Thursday October 2, 2025

Posting Close Date

Saturday October 11, 2025

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

As a Business Intelligence Analyst at Ornge, you will play a key role in driving data-informed decision-making across the organization. You’ll collaborate closely with internal teams to identify meaningful performance indicators, support quality assurance efforts, and ensure the accuracy and integrity of data used for operational, service delivery, and regulatory reporting.

Your insights will empower both internal stakeholders and external partners to make strategic decisions that enhance performance, improve service quality, and meet compliance standards.

Why Ornge?

• Be part of a mission-driven organization that supports life-saving healthcare across Ontario.
• Work in a collaborative, inclusive, and high-impact environment.
• Grow your career through meaningful work, professional development, and cross-functional exposure.

Key Accountabilities:

• Provides analytical support and creates reports/dashboards to inform decision-making processes, ensuring data-driven strategies, enhancing organizational effectiveness, and ensuring alignment with organizational goals.
• Using modern database and business intelligence tools, provides consultative and analytical support through the provision of Performance Agreements, operational, clinical, and ad-hoc operations reports and dashboards to support evidence-based decision-making and monitoring performance indicators.
• Meets with partners to collaborate on requirements and analysis including definitions, variances, and interpretation of complex data.
• Analyzes, interprets, consults, presents, and makes recommendations on data availability/feasibility to track success of projects/initiatives.
• Provides periodic (daily, monthly quarterly, yearly) reports for business units to be able to review performance and monitor measures on an on-going basis.
• Supports and collaborates with the Business Intelligence Team to contribute data quality improvements and expertise for operational, clinical, aviation, and organizational reports.
• Develops and maintains metrics, algorithms, and process flows for operational data quality and assists departments with maintaining data quality through the development of reports/dashboards.
• Assists with recommendations in automation improvements, as well as with systems, process-change/system design changes in relationship to data quality and efficiency.
• Ensures all documentation for reports/dashboards are kept up to date.
• Identifies and corrects any errors or misalignment with code and documentation.

Qualifications:

• Post Secondary Degree or Diploma in Computer Science, Statistics, or Engineering.
• 3-4 years of experience working with large data sets, data analytics, working with BI and reporting tools.
• Intermediate level user within SQL environment, Power BI, SSRS, etc.
• Certification or strong knowledge in Microsoft SQL, SSRS, SSMS, and SSIS and Power BI.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at three weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• On apply, we’ll send you an email on how to check your application status within Jobvite.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities. 
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.