Data Center Engineer (Network)

Client introduction

My client is a leading global data-centre operator. The team monitors and supports 24/7 mission-critical sites, keeping customers online and informed.

Job responsibilities

• Provide Tier-1 network & customer support: answer calls/tickets, triage, update customers, and escalate when needed.
• Monitor data-centre alarms (power, cooling, network) and do basic troubleshooting; escalate to Tier-2/3 when required.
• Send incident/maintenance/advisory notifications and keep clear, real-time documentation.
• Support the data-centre network environment and work closely with on-site/remote teams to meet SLAs and KPIs.

Job requirements

• At least 1 year in a NOC/GNOC/Command Center or tech support role; data-centre background is important.
• Basic knowledge of data-centre infrastructure and network troubleshooting.
• Nice to have: Ticketing tools; experience in a global operations setup.

Why you should join them

• Stable schedule: Permanent day shift.
• Competitive package: Up to $5,000 base + $550 shift allowance + 10% bonus.
• Career growth: Learn across network, power, and cooling in a large, global data-centre environment with training and clear processes.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R1766249 Josh Lim