Desktop Support Technician:

For one of our globally leading tech clients we are urgently looking for an experienced Desktop Support Technician for a long contract based in Drachten, Netherlands

Its paying well and my client can interview asap!

Role:

We are seeking an experienced On Site Service Engineer to provide end-user IT support and infrastructure services directly at client sites. The role is customer-facing, requiring excellent communication, problem-solving, and technical skills to ensure a seamless IT experience.

Key Responsibilities:

• Deliver hardware, software, and mobility device support (Windows, Office, iOS/Android).
• Perform break-fix, imaging/re-imaging, and asset lifecycle management (install, configure, retire).
• Provide “smart hands” support for servers, networks, printers, and security devices.
• Manage incidents and service requests via ServiceNow within agreed SLAs.
• Support office moves, on-site events, and disaster recovery activities.
• Ensure compliance with ITIL processes (incident, change, asset management).
• Coordinate with vendors/contractors and provide accurate documentation.
• Participate in IT projects and provide on-call support as required.

Qualifications & Skills:

• Bachelor’s in Computer Science/IT or equivalent experience.
• 3+ years in IT service delivery or technical support.
• Strong knowledge of Microsoft environment and ServiceNow (preferred).
• Certifications such as ITIL, CompTIA A+, MCP, or vendor-specific (HP/Dell/Cisco) are an advantage.
• Excellent customer service, communication, and self-motivation skills.

If this is you, then please do not delay in applying!