Director – Continuous Improvement & Transformation

AED 35,000+ family benefits and annual bonus

Dubai, UAE

We are seeking an experienced leader to spearhead enterprise-wide transformation and operational excellence initiatives. This role combines strategic vision with hands-on delivery, ensuring measurable improvements in efficiency, service quality, profitability, and long-term competitiveness.

Key Responsibilities:

• Define and lead transformation strategies that align with long-term business objectives.
• Oversee large-scale process optimization, automation, and reengineering programs.
• Champion continuous improvement and embed operational excellence across all business units.
• Drive innovation by identifying emerging technologies, new business opportunities, and disruptive practices.
• Lead change management initiatives to ensure adoption of new systems, processes, and cultural shifts.
• Partner with cross-functional teams (Operations, Finance, Technology, Commercial) to deliver enterprise-level transformation.
• Build strong relationships with senior stakeholders and external partners to support key initiatives.
• Promote a data-driven approach to decision-making and track impact through KPIs and financial outcomes.
• Mentor, coach, and inspire high-performing transformation teams to build long-term organizational capability.

Qualifications & Experience:

• Master’s degree in Business Administration, Engineering, Operations, or related field (preferred).
• Senior leadership experience in transformation, operational excellence, or strategic change.
• Proven success in delivering enterprise-level transformation with measurable financial and operational outcomes.
• Expertise in Lean Six Sigma, process reengineering, and change management (Black Belt or equivalent certification preferred).
• Strong financial acumen, with experience in ROI evaluation, business cases, and budget management.
• Excellent stakeholder engagement and communication skills, with the ability to influence C-suite and Board-level leadership.

This is a high-impact leadership role for someone passionate about driving change, embedding innovation, and delivering sustainable performance improvements across a complex, fast-moving organization.