Job Purpose:

The Senior System Administrator is responsible for maintaining and administrating the System, Azure, Office 365, Security, Backups, and IT Support

Responsibilities:

1. Managing AD, DC, DHCP, Office365 and Azure Platforms
2. Managing Users and Roles with access privileges with best practices and procedures
3. User level Support on IT related Issues and identify needs to updates and upgrades
4. Scoping and Implementing new Projects for Functional and operational improvements
5. Identify Innovative advancements and help to align with company objectives
6. Maintain Proper Backups and DR plan/BC Requirements, align with IT strategy plan
7. Handle Users hiring and termination process with proper handing over and ensure backups
8. Research and Implement best Cyber Security Profiles, and its comply with standards
9. Maintain IT Assets Movements with proper records and transfer procedures
10. Manage relationships with IT vendors and service providers.

Involve in continues IT Related learning and Training for employees.

KPI:

1. User Response/Resolve Time, Helpdesk tickets
2. System Uptime, Availability
3. Alert-to-ticket ratio
4. Project Delivery time
5. Vendor Management effectiveness
6. Average Attacks and Blocks

Qualification:

• B.E/BSC – Computer Science and Engineering, Higher Degree or Relevant Certifications are Plus
• ITIL – Information Technology Infrastructure Library certifications
• MCSA, Cloud Certifications on Azure/AWS Certifications
• Min 6 Year in Related Domain by Managing Administrator Role and Experience in Managing Servers
• Good Communication skill with Good Knowledge in Project handling and end User Training skills