Job Title: UX/UI Designer

Location: Toronto, ON (Hybrid)

Department: Marketing

Reporting to: Director, Marketing

Employment Type: Full-Time

About the Role

Rates.ca is looking for a talented and creative UX/UI Designer to join our Marketing Team. This role is ideal for someone who thrives on developing intuitive, engaging, and visually compelling digital experiences across web and mobile platforms. You’ll play a key role in shaping the look, feel, and usability of our website, collaborating closely with developers, marketing managers and product owners to bring your ideas to life.

Key Responsibilities

• Develop and communicate an understanding of user needs, behaviours and pain points; design solutions to improve usability across all platforms and interfaces.
• Design visual elements and user journeys that encourage user engagement.
• Translate business and user needs into wireframes, mockups, and prototypes.
• Collaborate with marketing, development and product managers to align design and usability solutions with strategic goals.
• Communicate conceptual ideas and detailed design rationale to internal stakeholders and partners.
• Lead the application of brand guidelines to ensure consistency in design across all platforms.
• Stay current with UX/UI trends, tools, and best practices.
• Propose A/B tests to improve key performance metrics; interpret analytics to inform strategic direction.
• Create new page elements that effectively display large data sets in digestible and understandable ways.

Qualifications

• Post-secondary education in Interaction Design, Graphic Design, or related areas.
• 3+ years of experience in user interaction and design experience.
• Proficient in major industry tools, such as Adobe, Figma, Illustrator and Photoshop.
• A working knowledge and understanding of HTML, CSS, JavaScript, web plugins, APIs, etc.
• Ability to understand user needs, motivations and behaviors and respond to them with meaningful product solutions.
• Ability to clearly document and communicate ideas and explain design concepts to non-designers and effectively communicate project and design rationale.
• Proven ability to develop experiences for responsive/adaptive web and native mobile applications.
• Commitment to constantly improve skills and stay current with developments and trends in the industry.
• Agency experience is preferred.
• Experience in financial services preferred.
• Experience using Drupal or a comparable CMS is preferred.

The Perks

• Hybrid Work Model: Work from home 2-3 days per week.
• Work From Anywhere: Up to 4 weeks annually to work from any location.
• Competitive Compensation: Salary, benefits, and incentive bonuses.
• Paid Volunteer Time: Take paid time off to give back to your community.
• Full Benefits: Comprehensive health and dental coverage.
• RRSP Matching: Contribute to your future with our matching program.
• Professional Development: Access to LinkedIn Learning for ongoing growth.
• Fun Workplace: Team-building activities and a lounge with games like ping-pong and foosball.

We are committed to working with and providing reasonable accommodations to candidates and employees with physical or mental disabilities. If you require accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected].