Company: Planet Education Networks

Position: HR Coordinator

Location: ON-SITE, London , UK

Salary: £32,000 - £35,000 Per Annum

Employment Type: Full-Time (Monday–Friday), 9am-5pm.

About Us:

Planet Education Networks (PEN) is a network of universities, partners and affiliates. It is made up of 7 different companies, with the Elizabeth School of London being one of them. Here at PEN, we are committed to providing a first-class learning experience to students from diverse backgrounds. Our goal is to help students achieve their academic and personal aspirations through a supportive and inclusive learning environment. We have campuses and offices in 6 major cities within the UK, as well as offices across the world, including Bangladesh, Italy, China, India and Vietnam. We are a diverse and multinational company, and we are seeking like-minded, passionate individuals to help us progress even further.

Responsibilities

• Act as the first point of contact for HR-related queries across PEN Group, providing clear guidance on policies, procedures, and employee matters, and ensuring consistency in HR practices across the Group.
• Maintain and oversee accurate and up-to-date employee records, including personal information, attendance, and leave records, ensuring data integrity and compliance with internal standards and GDPR regulations.
• Prepare, compile, and distribute accurate HR reports and documentation, including drafting meeting agendas, recording detailed minutes of HR-related meetings, and generating regular reports on HR metrics, employee data, and compliance matters to support decision-making and ensure proper documentation.
• Prepare and quality-check HR documentation, including employment contracts, offer letters, variation letters, and internal communications, delegating administrative tasks where appropriate while ensuring timely completion.
• Support recruitment activities by coordinating interviews, communicating with candidates, and assisting with the preparation of offer letters and onboarding documentation to ensure a smooth and professional candidate experience.
• Coordinate and monitor HR operations globally, ensuring that local teams complete required tasks and that new employees receive a consistent and professional introduction to the organisation.
• Provide support on employee relations matters, acting as a liaison between employees and HR leadership, maintaining confidentiality, and escalating complex issues to the HR Manager as needed.
• Maintain and update HR platforms, ensuring data accuracy, generating reports, and supporting digital process improvements across the PEN Group.
• Ensure ongoing compliance with HR policies and employment regulations by overseeing and actioning the completion of audits, reviews, and updates of documentation handled by local teams.
• Support office-wide compliance efforts by monitoring the status of mandatory policy acknowledgements, training completions, working closely with employees and HR/admin contacts to ensure full compliance.
• Manage the document control process for all HR policies and procedures, ensuring updates are made in a timely manner, appropriately approved, and communicated to relevant stakeholders across PEN Group.
• Assist in the coordination of performance management activities, such as probation reviews and formal performance processes, by supporting line managers and ensuring consistency and documentation across the business.
• Identify opportunities to streamline and improve HR processes globally, recommending changes to enhance efficiency and consistency across the organisation.
• Carry out monthly payroll including holiday calculations, sick leave, SMP and etc.
• Provide HR coordination support across all entities within the PEN Group, ensuring an aligned approach to policy, documentation, and employee support.
• Be flexible and show initiative; you will be required to perform other related duties to meet the ongoing needs of the Company.

Essential Requirements

• Minimum 2-3 years experience as an HR Assistant or HR Coordinator
• Educated to degree level in HR or Business, or holds a CIPD Level 5 qualification.

Benefits

• Annual leave (7.2 weeks)
• Workplace pension scheme.
• Company Sick Policy.
• Statutory maternity/paternity pays.
• Career development opportunities
• Training and self-development opportunities.
• Gym membership discounts
• Retail discount schemes
• Cinema discounts
• Grocery discounts
• Cycle to work
• Investing and savings opportunities
• Financial wellbeing – personal debt advise.
• Financial wellbeing education
• My Mind Pal (mental fitness)