At Web Impact, we’re more than just an email marketing agency and digital solutions provider. We’re building cutting-edge, socially impactful SaaS products that redefine how businesses operate in the digital world.

Our engineering teams solve some of the most complex challenges in distributed, event-driven systems at cosmic scale. Your mission: make these powerful technologies simple, elegant, and usable for the people who rely on them every day.

We’re looking for a UI/UX Designer with proven SaaS experience – someone who can translate complex workflows into intuitive, user-friendly applications.

What You’ll Do

• Design and iterate on user interfaces and experiences for next-generation SaaS automation platforms.
• Turn highly technical, event-driven workflows into simple, accessible user journeys.
• Build design systems that ensure consistency, scalability, and usability across multiple products.
• Collaborate with Product Managers, Engineers, and Marketers to align business goals with user needs.
• Conduct user research, interviews, and usability testing to validate design decisions.
• Produce wireframes, interactive prototypes, and high-fidelity mockups in Figma (or similar).
• Apply best practices in SaaS UX design: onboarding flows, dashboards, analytics, multi-tenant usage, and billing.
• Ensure accessibility (WCAG) and responsive design across web platforms.
• Contribute to product direction from day one, influencing features and workflows.

What We’re Looking For

• 3+ years of experience as a UI/UX Designer, with commercial SaaS products.
• Proven track record designing complex dashboards, workflows, or B2B SaaS interfaces.
• Strong skills in Figma (design systems, prototyping).
• Understanding of UX research methods and ability to apply insights.
• Familiarity with designing for event-driven or data-heavy products (analytics, pipelines, dashboards).
• Knowledge of accessibility standards and responsive web design.
• Ability to collaborate with engineers, PMs, and non-technical stakeholders.
• Mandatory: Portfolio with SaaS product case studies (not only marketing websites). Applications without a SaaS-related portfolio will not be considered.
• Fluent in English and Polish.

Nice to Have

• Experience in B2B SaaS in domains like automation, analytics, integrations, or AI.
• Previous involvement in building customer support infrastructure or self-serve knowledge bases.
• Familiarity with our stack: Node.js, React, RabbitMQ, PostgreSQL, BigQuery, Redis, Kubernetes, AI/ML models.

Our Tech Stack

• Design Tools: Figma, FigJam, Miro, Notion
• Backend: Node.js, NestJS, Golang, Elixir
• Messaging & Queues: RabbitMQ (LavinMQ), Redis Streams, Kafka, Oban
• Data: PostgreSQL, BigQuery, Clickhouse
• Infrastructure: AWS, Fly.io, Kubernetes, CI/CD pipelines
• Front-end: React.js, Next.js (your designs come alive here)
• AI/ML: Proprietary self-hosted GenAI models, integrated ML pipelines
• Integrations: REST, gRPC, WebSockets, multiple external API services with rate limits

Why Join Us?

• Work on cutting-edge SaaS platforms used to process tens of millions of events daily.
• Make an impact: your designs will directly influence how marketers, engineers, and businesses interact with automation.
• Collaborate with world-class engineers and AI specialists on projects where UX really matters.
• Innovation-first environment – freedom to experiment with new UX patterns and design systems.
• Competitive compensation and opportunities for growth.
• Social impact – contribute to products that make digital life easier for businesses and communities.

Our Streamlined Hiring Process

1. Intro call with one of our team members.
2. Portfolio review and design interview with PM + CTO.
3. Welcome aboard! 🚀