This role is a great fit if you enjoy solving problems, improving systems, and being the go-to person between 1st and 3rd line support. You'll play a key part in our Shift-Left strategy, helping us streamline support and empower the wider IT team.
Informacje o kliencie
The company is a well-established large organisation operating in the business services industry. Known for its commitment to technological innovation, it provides a professional work environment and opportunities for career development.
Opis stanowiska
- Keep our networks (WAN, LAN, Wireless, Datacenter, Load Balancing) running smoothly.
- Troubleshoot and resolve network incidents quickly to keep business operations up.
- Work with both cloud networking (Azure) and on-prem infrastructure.
- Document setups, processes, and improvements.
- Collaborate with IT teams, vendors, and stakeholders to solve issues and deliver solutions.
- Support upgrades, capacity planning, and life-cycle management of network hardware.
- Help automate processes to make our services faster and smarter.
- Implement and maintain strong security measures (firewalls, VPNs, encryption, etc.).
- Train and support the Service Desk as part of our Shift-Left approach.
Profil kandydata
- 3+ years of experience in IT, network engineering, or systems administration.
- Hands-on experience with Level 2 or 3 support in a business environment.
- Strong knowledge of network infrastructure (routers, switches, firewalls, wireless).
- Familiarity with Microsoft 365 and how it connects to network services.
- Solid troubleshooting and problem-solving skills.
- Good communication and teamwork skills.
- Bonus points if you have automation experience (e.g., PowerShell).
- Relevant certifications like CCNP (or equivalent) are nice to have.
Oferujemy
- A dynamic and collaborative work environment focused on innovation.
- Flexible working arrangements within a hybrid model.
- Competitive salary based on your skills and experience.
- Access to private medical care and wellness programs.
- Opportunities for professional development, including training and certifications.
- A modern office located in Wrocław.
Key Skills
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- Posted
- Oct 04, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Wrocław
- Company
- Michael Page
Industries
Categories
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