KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 60,000 merchants across Hong Kong, Singapore, Japan and Australia, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.

The Opportunity

We're looking for an experienced Product Strategy Manager – SaaS Marketplace / Merchant Solutions to lead the strategy, development, and growth of our open value-added ecosystem. This is a unique chance to join us at an early stage, take full ownership of the product, and drive its success from conception to launch and beyond.

Key Responsibilities

• Drive the product strategy, ideation and roadmap for the SaaS marketplace, with a focus on merchant-centric solutions
• Deeply understand merchant needs, workflows, and pain points - particularly around POS and related operational tools
• Identify and evaluate new partner integrations (e.g., accounting, POS, inventory management) to expand marketplace offerings
• Collaborate with cross-functional teams (product, engineering, sales, operations, marketing, partners) and external partners/vendors to deliver a high-impact merchant solutions and services
• Set key metrics and drive product performance, analyse market trends, collect user feedback, and iterate to optimise product-market fit.
• Act as the subject matter expert on merchant operations, ensuring the marketplace supports real-world workflows from the counter to the back office
• Build strong relationships with external partners to support onboarding and ongoing marketplace success

Skills & Qualifications

• Proven experience in product strategy, product management, or marketplace experience - within SaaS, F&B tech, retail tech or Fintech
• Deep understanding of merchant operations from frontline to back office; or hands-on experience with POS systems or SaaS products
• Proven track record of shipping merchant-facing products or services with measurable business impact.
• Ability to manage relationships with vendors and partners
• Demonstrated experience managing product P&L, setting KPIs, and driving financial performance
• Strategic thinker with a data-driven approach to market adoption and growth
• Entrepreneurial spirit and a proactive, self-starter attitude
• Bachelor’s degree in a relevant field (Business, Finance, Economics, or related); MBA or advanced degree is a plus