CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe.

CLdN IT Systems SA is looking for a System Engineer to reinforce the IT Support & Project Services team for our headquarter in Luxembourg (Grand Duchy of Luxembourg). Within this challenging position, you will be in charge of the following responsibilities:

• Incident support on urgent or large impact issues (Incident Management);
• Investigate and determine incident root cause (Problem Management);
• Liaise with vendors and other IT personnel for problem solving;
• Provide to 1st and 2nd level best attention, mentoring and documentations;
• At high level, manage and supervise all installed systems and infrastructure;
• Operate a permanent and proactive healthcare control of your platform;
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes;
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks;
• Ensure Data Security against internal and external attack.

Project & Change Management -

• In cooperation with our Head of Infrastructure (CTO) and external consultants, review or propose design of Hardware / Software / Network configuration;
• Realize proof of concept (POC) on various technologies;
• Test for new versions and features on UAT and Pre-Production environment;
• Manage projects, plan resources and forecast delivery;
• Operate Change Management:
• Schedule operations in cooperation with users / IT Team / Suppliers;
• Verify actions plan conformity with our requirements and safe to our operations;
• Program and assist third party onto their actions;
• Report progress and milestone.
• Execute/follow-up of the installation by ensuring a smooth running of all IT systems;
• Based on management report, elaborate system functionality and ensure that IT facilities meet user needs;
• Ensure that software licensing laws are respected.

We are looking for people with capacity to cover a multi-technology environment with high technicity in several of the following areas:

• WINTEL
• MS Windows Server including clustering / AD
• MS Exchange Server
• MS SQL Server
• LINUX Redhat
• CLOUD Azure Office 365
• Virtualization Hyper-V VMware Citrix XENAPP, XENDESKTOP MS Remote Desktop Services (RDS)
• Tooling and Monitoring Microsoft System Center Suite: SCOM – SCCM Backup: COMMVAULT Zabbix
• MISCELLANEOUS EXPERIENCES Load balancing, Mail relay Networking: router, Firewall, switches, WLAN HP-UX and/or Linux RedHat HP Storage & Server infrastructure

If you have a significant experience between 5 and 10 years in a similar function managing multiple datacenters and/or Wan/Lan-networks, do not hesitate to apply!