Hays
Business Intelligence Specialist
HaysAustralia1 day ago
ContractInformation Technology
  • Power BI Specialist Opportunity within Govt sector
  • Expertise in Power BI tools including modern Azure data services, PowerBI and modelling techniques.
  • Flexible Work Arrangement



About the Company:

Your new employer is a prominent Government Department whose responsibilities and work have a positive impact on the quality of life for all residents.

Be a part of an organisational culture that delivers innovation, energy and results and values your technical skills. This regulatory is committed to building a culture that values diversity, inclusion, innovation, and excellence. They are seeking a talented and experienced Power BI Developer to join their dynamic team. As a senior reporting specialist, work closely with teams, to design and deliver actionable insights through Power BI and other analytics tools.



Key Responsibilities:

Play a key role in translating complex customer and billing data into intuitive dashboards and insights that drive improvements in customer engagement, satisfaction, and service delivery.

  • Collaborate with stakeholders to understand and define reporting needs that support customer-focused strategies and operational goals.
  • Design and deliver intuitive, self-service Power BI dashboards that surface insights into customer journeys, billing trends, case resolution performance, and revenue outcomes.
  • Build and maintain robust Power BI data models, using DAX and Power Query, integrating data from platforms like Salesforce, billing systems, and the Azure Data Platform.
  • Identify and present trends, anomalies, churn indicators, and customer behaviour insights to influence business decisions and improve customer satisfaction.
  • Serve as a bridge between business teams and enterprise data engineering teams to ensure data products are reliable, fit-for-purpose, and well-governed.
  • Translate business requirements into scalable data solutions and collaborate with stakeholders to deliver reusable and reliable data assets.
  • Support dashboard development, reporting, and analytics in partnership with process owners and business SMEs.
  • Contribute to the ongoing evolution of the enterprise data strategy, ensuring solutions align with strategic goals and data governance standards.
  • Manage releases, deployments, and BAU support for analytics platforms, while providing advanced troubleshooting and Level 3 support.
  • Foster strong relationships across business and IT teams to drive data adoption, upskill users, and ensure successful delivery.


Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 10 years of experience in Data Engineering, analytics development, or enterprise data platforms.
  • Proven expertise in Azure databricks and ecosystem.
  • Demonstrated experience in Data architecture, dimensional modelling, and CI/CD practices for data delivery.
  • Strong understanding of Power BI (data modelling, DAX, Power Query, dashboard/report design).
  • Building Enterprise grade self service dashboards.
  • Excellent data visualization skills with a keen eye for detail and design.
  • Advanced proficiency in DAX for creating complex calculations and measures.
  • Strong problem-solving abilities and a proactive approach to troubleshooting and optimization.
  • Excellent communication and teamwork skills.


Why Join Us:

  • Opportunity to work with a talented and passionate team.
  • Engage in challenging and rewarding projects.
  • Competitive salary and benefits package.
  • A collaborative and inclusive work environment.


How to Apply: Apply for this role now or to speak to our Experts in Technology for a confidential discussion send through your updated resume to [email protected].


Hays appreciates the importance of workforce diversity and inclusion. We are an equal opportunities employer and have policies, procedures and relationships in place to promote our understanding of all forms of diversity.

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