Are you a motivated tech enthusiast with a passion for system administration and business applications? We are looking for a Junior IT Administrator & Application Support Specialist to join our team! In this role, you will provide technical support to users, manage system security, configure Microsoft 365 settings, and administer Zoho applications like Zoho CRM, Zoho People, and Zoho Sign.

This is a great opportunity for someone eager to gain hands-on experience in IT infrastructure, automation, and business application management.

Your Responsibilities:  

User Support & System Administration:  

• Act as the first point of contact for IT-related inquiries, resolving user issues via phone, email, or in person.
• Assist with hardware and software setup, troubleshooting desktops, laptops, printers, and peripheral devices.
• Configure and manage Microsoft 365 settings, licenses, and user access controls.
• Maintain system security, including user permissions and proactive threat protection.

Application Administration & Automation:  

• Manage and customize Zoho applications (Zoho CRM, Zoho People, Zoho Sign, Zoho Learn).
• Collaborate with internal teams to optimize workflows using Zoho applications.
• Troubleshoot application issues, coordinate with Zoho support, and implement system enhancements.
• Write and improve automation scripts (PowerShell, Python) to streamline administrative tasks.

What We’re Looking For:  

• Degree in Computer Science, IT, or related field (preferred, but not mandatory).
• Hands-on experience or internship in system administration, IT support, or application management.
• Knowledge of Microsoft Windows systems (Windows 10/11, Active Directory, Group Policies, etc.).
• Basic scripting skills (PowerShell or Python is a plus).
• Willingness to learn Zoho applications - previous experience is a bonus but not required.
• Strong analytical and problem-solving skills, with excellent communication abilities.
• Fluency in Latvian, English, and Russian is required.

What We Offer:  

✅ Competitive salary package based on skills and experience.

✅ Hands-on training in system administration, Zoho applications, and scripting.

✅ Career growth opportunities in a fast-evolving company.

✅ Hybrid work setup with flexibility.

If you’re eager to develop your IT and application administration skills, we’d love to hear from you! Join our team and play a key role in optimizing our IT systems and business applications.