Danish Speaking Customer Advisor
IgniteLatvia19 hours ago
Full-timeRemote FriendlyOther
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
We are looking for an enthusiastic and service-oriented Danish-Speaking Customer Advisor to join our innovative travel project in Riga. This hybrid role provides flexibility, allowing the candidate to choose their preferred working setup as long as they maintain clear communication with their manager.
During the initial training phase, we prefer candidates to work from the Riga office to ensure a smooth onboarding process. After training, the work arrangement can be adjusted to suit the candidate’s preference, blending on-site and remote work.
As part of our team, you will be the voice and first point of contact for Danish-speaking customers, ensuring their travel experiences are seamless, enjoyable, and memorable.
This is a fantastic opportunity to work in the travel industry with great career growth potential, competitive benefits, and a multicultural, collaborative work environment.
Key Responsibilities
As a Danish-Speaking Customer Advisor, you will:
The ideal candidate will have:
We value our employees and offer a competitive package to support your career and personal growth:
Relocation assistance is not provided for this role. Candidates must be already based in Latvia or willing to arrange their relocation independently.
Who Should Apply
This role is perfect for a Danish speaker who:
If you are fluent in Danish, meet the requirements, and are interested in joining an exciting travel project in Riga, please submit your CV and a cover letter outlining your relevant experience, language proficiency, and motivation for applying.
During the initial training phase, we prefer candidates to work from the Riga office to ensure a smooth onboarding process. After training, the work arrangement can be adjusted to suit the candidate’s preference, blending on-site and remote work.
As part of our team, you will be the voice and first point of contact for Danish-speaking customers, ensuring their travel experiences are seamless, enjoyable, and memorable.
This is a fantastic opportunity to work in the travel industry with great career growth potential, competitive benefits, and a multicultural, collaborative work environment.
Key Responsibilities
As a Danish-Speaking Customer Advisor, you will:
- Handle incoming customer inquiries via phone, email, and chat, providing timely and accurate support.
- Assist Danish-speaking customers with travel-related questions, bookings, changes, cancellations, and general information.
- Ensure the highest level of customer satisfaction by resolving issues quickly and professionally.
- Provide clear guidance and explanations regarding travel services and procedures.
- Maintain accurate records of customer interactions and updates.
- Collaborate with internal teams to ensure smooth service delivery.
- Continuously learn about travel destinations, company services, and best practices.
- Adapt to a flexible working schedule and communicate effectively with your manager regarding work setup preferences.
The ideal candidate will have:
- Fluent Danish (C1+) — excellent written and spoken communication skills.
- English proficiency (B2 level minimum).
- Strong interpersonal and communication skills.
- Customer service experience is an advantage but not mandatory.
- Ability to adapt and work independently in a hybrid work setup.
- Problem-solving skills and attention to detail.
- Positive attitude and willingness to learn.
- Passion for travel and providing exceptional customer experiences.
We value our employees and offer a competitive package to support your career and personal growth:
- Competitive salary with performance-based incentives.
- Career growth opportunities within the travel and customer service industry.
- Health and life insurance for you and your family.
- Ongoing professional training and development.
- Flexible hybrid work arrangement.
- A collaborative, multicultural work culture.
- Exposure to an exciting international travel project.
- This role offers flexible hybrid work — candidates can decide their preferred setup in agreement with their manager.
- During the training phase, preference will be given to working from the Riga office to ensure comprehensive onboarding.
- After training, candidates may choose their work setup as long as they maintain clear communication and deliver results.
Relocation assistance is not provided for this role. Candidates must be already based in Latvia or willing to arrange their relocation independently.
Who Should Apply
This role is perfect for a Danish speaker who:
- Has excellent communication skills in Danish and English.
- Enjoys helping people and solving problems.
- Is adaptable and able to work in a flexible hybrid setup.
- Is passionate about travel and providing great customer experiences.
- Values career growth and a dynamic work environment.
If you are fluent in Danish, meet the requirements, and are interested in joining an exciting travel project in Riga, please submit your CV and a cover letter outlining your relevant experience, language proficiency, and motivation for applying.
Ready to apply?
Join Ignite and take your career to the next level!
Application takes less than 5 minutes