Senior Infrastructure cloud engineer

The Senior Cloud Engineer is primarily responsible for the design, implementation, and management of the organization’s cloud infrastructure, with a strong emphasis on Microsoft Azure and Microsoft 365 services. While the focus is on cloud engineering at a senior level, the role also requires active involvement in a broad range of infrastructure-related tasks, including on-premises systems, virtualization, networking, and security.

This position is ideal for a highly skilled cloud specialist who is also comfortable handling traditional infrastructure operations as needed. Flexibility and a willingness to contribute to all areas of IT infrastructure are essential, as the role may require supporting or leading projects outside the core cloud domain.

Key Responsibilities

Cloud & Microsoft 365 Administration

• Design, implement, and manage cloud infrastructure in Microsoft Azure, including virtual machines, networking, storage, and security controls.

• Administer Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint Online), focusing on security, performance, and user adoption.

• Configure and maintain user accounts, permissions, and access controls in Microsoft 365 and Azure.

• Manage and support hybrid cloud integration (Azure AD/Entra ID Connect, conditional access, identity governance).

• Monitor system health, performance, and security across Azure and Microsoft 365.

• Support automation and optimization of cloud deployments using scripting or Infrastructure-as-Code (PowerShell, ARM/Bicep, Terraform).

• Provide technical support and guidance to colleagues on Microsoft 365 and Azure service utilization.

Infrastructure Operations & Virtualization

• Design, deploy, manage, and troubleshoot Citrix application streaming and VDI environments, ensuring optimal user experience and availability.

• Deploy, manage, and troubleshoot virtualization platforms (VMware, Hyper-V), including hosts, guest VMs, and related infrastructure components.

• Administer server infrastructure, ensuring lifecycle management, patching, and capacity planning.

• Manage SCCM (or Intune where applicable) to provide end-user infrastructure updates, patches, and application delivery.

• Provide 2nd/3rd level support for infrastructure services and internal applications.

• Deploy, administer and troubleshoot Active Directory infrastructure. Core Infrastructure Services

• Collaborate on Active Directory administration, including objects, GPOs, replication, and security.

• Work with networking teams to deploy, manage, and troubleshoot networking infrastructure (LAN, WAN, firewalls, VPNs, routing, switching).

• Manage storage platforms, backup and recovery solutions, and ensure compliance with business continuity/disaster recovery requirements.

• Implement infrastructure monitoring and alerting tools to ensure high availability and rapid incident response.

• Collaborate closely with the cybersecurity team to implement and enforce security best practices across infrastructure and cloud environments.

Automation, Innovation & Continuous Improvement

• Develop and maintain automation scripts and tools to streamline infrastructure provisioning, configuration, and monitoring.

• Stay up to date with emerging technologies, cloud services, and infrastructure trends, providing recommendations for adoption and optimization.

• Document architecture, processes, procedures, and best practices to ensure knowledge sharing and operational consistency.

• Provide mentorship and knowledge transfer sessions to the other members of the team.

• Participate in IT projects

• Seek mentorship for any skill that is relevant to the organization with the manager’s approval.

Qualifications & Skills

• Technical Expertise

o Proven experience in Citrix administration (VDI, application streaming,

deployments, and maintenance).

o Strong experience in virtualization (VMware, Hyper-V).

o Demonstrated experience in Microsoft 365 (Exchange Online, Teams,

OneDrive, SharePoint) and Azure administration (IaaS, PaaS, identity management, conditional access).

o Strong Active Directory knowledge (objects, group policies, replication).o Proficiency in PowerShell scripting; knowledge of IaC tools (Terraform, ARM, Bicep) is a plus.

o Working knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, routing, switching, firewall rules).

o Experience managing backup solutions, storage systems, and disaster recovery planning.

o Familiarity with SQL administration.

o Experience with endpoint management tools such as SCCM and/or Intune.

• Soft Skills

o Strong problem-solving and troubleshooting skills.

o Excellent communication and collaboration abilities, with experience working in cross-functional teams.

o Analytical mindset with attention to detail and security implications.

o Ability to manage multiple priorities in a fast-paced environment.

• Preferred/Valued Skills

o Familiarity with Microsoft Power Platform (Power Automate, Power Apps).

o Understanding of DevOps practices and CI/CD pipelines.

o Experience with monitoring and logging tools (e.g., Azure Monitor, ManageEngine, LogAnalytics, etc.).

NOTE: This is not a comprehensive list of tasks and responsibilities. The Infrastructure

Engineer may be required to take on additional duties depending on the needs of the

company, always within the remit of IT Infrastructure.