Product Designer (UX/UI)

Who we are

We’re a dynamic and rapidly expanding Corporate Services Group, led by our passionate founder and CEO. With a thriving customer base of over 500,000 and consistent growth of 20% year-on-year, we're shaking up the business services space. From Company Formation and Legal Support to Virtual Office, we provide everything businesses need to start, grow, and succeed. Profitable, innovative, and customer-obsessed, we’re on a mission to redefine how modern businesses are supported—and we’re looking for driven individuals to grow with us.

Job Summary

We’re looking for a collaborative and detail-oriented Product Designer who’s passionate about crafting intuitive, user-centered experiences. You’ll play a key role in designing innovative products that balance user needs with business goals, contributing to the evolution of our design system and ensuring consistency across our product suite.

As a thoughtful problem solver, you’ll work independently and cross-functionally—partnering with product managers, engineers, marketing, and compliance—to translate requirements into elegant design solutions. You’ll use data, user insights, and testing to inform your work, while proactively QA’ing builds and iterating based on feedback.

This is a hands-on role in a fast-paced environment where strong communication, ownership, and a deep empathy for users are essential. If you’re excited about shaping impactful digital experiences and refining design from concept to execution, we’d love to hear from you.

🎯 What You’ll Own & Lead:

• Contribute to and maintain the design system for consistency across the product suite.
• Iterate on designs based on feedback, analytics, and user insights.
• Maintain consistency in branding, UI components, flows, accessibility, usability.
• Able to work with product to translate requirements into clear, user-friendly design solutions
• Create prototypes and high-fidelity designs using Figma
• Independently QA production builds and share results with developers
• Critique design decisions and share feedback with other designers
• Ensure that UX is embedded in end-to-end experience, validate prototypes, ensure usability and coherence.
• Partner closely with Product Managers, engineers, marketing, compliance to ensure design feasibility, performance, and alignment with business goals.
• Run user research, usability testing, and feedback loops (qualitative and quantitative).
• Ensure UX metrics (drop-off, conversion, satisfaction) are tracked, improved, and tied to product goals.

📚 What You Bring to the Table

• Extensive UX & UI experience
• Competent user of Figma, able to demonstrate developer-ready files in a portfolio view
• Strong portfolio across web, mobile, SaaS / enterprise, and platform-level design.
• Experience building or maintaining design systems.
• Must have worked within a startup or scaleup environment and be comfortable with changing requirements and a fast pace
• Must have experience working with MCP servers
• Excellent cross-functional communication, ability to influence engineering, product, marketing.
• Familiarity with compliance / regulatory / security constraints in product design
• Strong analytical mindset, comfortable with A/B, metrics, funnel flows, user research.

🌍 Who You’ll Be Working With

You’ll be surrounded by passionate, talented changemakers with big ambitions—not just for our business but for our world. Our teams are predominantly based in our Covent Garden, London office. We're a company striving for best-in-class service through empathy, integrity, and innovation—and we want you to be the voice and leader who helps us get there.

Remuneration and Benefits

• 25 days annual leave, plus 8 public/bank holidays
• Employee Assistance Program
• Death in Service cover (4x annual salary)
• 14 weeks maternity leave pay, 2 weeks paternity leave pay
• 2 paid Volunteering Days per year with our charity partner.
• Annual cost-of-living salary increase
• Cycle to Work Scheme
• Dog-friendly office
• Indoor bicycle storage, changing and shower facility
• Free soft drinks and bean-to-cup coffee all day
• Free Wednesday lunches
• Free fresh fruit - daily

Equal Opportunities

1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.