Technical Support Engineer - Application Sensors
KEYENCE CORPORATIONBelgium17 hours ago
Full-timeInformation Technology
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Short description
As a Technical Support Engineer you will be providing support to our Sales Engineers and clients regarding any technical matter related to your assigned product. You will become a technical expert in your product line and You will be an internal trainer for your colleagues. You will be assisting Sales Engineers and Clients with new product launches by providing training, creating materials, sharing knowledge and training clients and sales colleagues on-site.
About Us
KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!
Position Summary
As a Technical Support Engineer, you will be a technical expert in one of our product lines. You will be supporting our Sales Engineers and clients regarding your assigned product line. You will also be an internal technical trainer for your colleagues, and you will be assisting with new product launches by providing trainings materials, knowledge sharing and on-site trainings.
What will be your responsibilities?
The World's Most Innovative Companies TOP100 2011-2018
Top100 for 8 consecutive years since its inception
Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022 #49 in 2022
Top 50 for 9 consecutive years
KEYENCE - KEY of SCIENCE
Interested or do you have questions? Apply on the website with an English CV or e-mail us at: [email protected]
As a Technical Support Engineer you will be providing support to our Sales Engineers and clients regarding any technical matter related to your assigned product. You will become a technical expert in your product line and You will be an internal trainer for your colleagues. You will be assisting Sales Engineers and Clients with new product launches by providing training, creating materials, sharing knowledge and training clients and sales colleagues on-site.
About Us
KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!
Position Summary
As a Technical Support Engineer, you will be a technical expert in one of our product lines. You will be supporting our Sales Engineers and clients regarding your assigned product line. You will also be an internal technical trainer for your colleagues, and you will be assisting with new product launches by providing trainings materials, knowledge sharing and on-site trainings.
What will be your responsibilities?
- Supporting KEYENCE Sales Engineers regarding product specifications, product capabilities or troubleshooting. The support will be done via email, phone, face-to-face or video.
- Performing technical training for colleagues and clients
- Creating Support material for Sales Engineers and Clients such as Quick Reference Guides, FAQs, SOPs or Info sheets
- Minimum Bachelor’s degree in an Engineering related field
- Knowledge of English at Business Proficiency level
- Driving license is required
- Experience in programming or scripting (C,C++, Matlab, LABview, PLC, or others) is an advantage
- Good problem solving and communication skills
- Competitive Salary and bonus system
- Relocation Support to Belgium
- Extensive product training
- Clear career path and “promoting from within” culture
- Hospitalization, Group Insurance, Meal vouchers & Eco-cheques
- Public Transportation Reimbursement
- Paid overtime
- International environment, open communication and continuous learning
The World's Most Innovative Companies TOP100 2011-2018
Top100 for 8 consecutive years since its inception
Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022 #49 in 2022
Top 50 for 9 consecutive years
KEYENCE - KEY of SCIENCE
Interested or do you have questions? Apply on the website with an English CV or e-mail us at: [email protected]
Key Skills
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