Job Purpose:

This role is responsible for managing product and service development projects across the Pensions Sector, ensuring timely delivery, adherence to quality standards, and alignment with organizational goals. It oversees cross-functional collaboration, tracks progress, and addresses risks to ensure successful implementation of initiatives.

Main Duties and Responsibilities:

Core Responsibilities

Project Management

• Executes end-to-end project management for product and service development, ensuring adherence to timelines, budgets, and quality standards.
• Develops detailed project plans, defines milestones, and tracks progress while addressing risks or challenges during execution.
• Facilitates cross-functional collaboration with marketing, operations, IT, and other relevant teams to ensure seamless implementation of new services or features.

Risk and Issue Management

• Identifies, assesses, and manages project risks, issues, and dependencies to ensure timely and effective resolution.
• Develops contingency plans and proactively implements solutions to mitigate risks and challenges.

Stakeholder Management

• Engages with internal and external stakeholders to understand needs, expectations, and feedback, ensuring alignment with project goals.
• Builds and maintains strong relationships with key stakeholders to facilitate seamless communication and collaboration.

Change Management

• Leads the development and implementation of change management strategies to ensure smooth adoption of new products, services, or processes.
• Prepares communication plans and materials to support change initiatives and manage resistance effectively

Cross-Functional Collaboration

• Acts as a liaison between Pension Sector departments, ensuring alignment and collaboration across teams for efficient service delivery.
• Leads cross-functional teams in designing and delivering enhancements to ensure operational excellence and customer satisfaction.
• Oversees end-to-end development processes, from validating requests to final delivery, ensuring alignment with quality standards and organizational goals.

Performance and Reporting

• Monitors and measures the outcomes of projects to ensure they meet organizational objectives.
• Prepares and presents regular updates to leadership, highlighting progress, challenges, and solutions.

Self-Management Responsibilities

• Defines performance goals at the start of the year in discussion with the Line Manager and ensures that the goals are achieved during the course of the year.
• Identifies the training and development requirements for self and agrees on them with the Line Manager to ensure that the required trainings are arranged and attended.
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth

Education and Experience:

• Bachelor's degree in Project Management, Business Administration, or a related field.
• Minimum of 8+ years of experience in managing projects, preferably in product and service development.
• This role is for UAE Nationals.